topic Re: How to get a replacement sim for iPhone but same number in Apple

How to get a replacement sim for iPhone but same number

mark245 — Sun, 21 May 2017 12:25:34 GMT

My wife has iPhone 4 and we are looking to upgrade to SE but will buy the phone separately first, not through O2 contract but we are still with O2 airtime monthly. As the iPhone4 is a micro sim it will not switcih into a new SE so how do I just order a new compatible sim, can it be done online?

Anythnig else to be concerned about like activating it with the same number?

Many thanks,

Mark

Re: How to get a replacement sim for iPhone but same number

jonsie — Sun, 21 May 2017 12:32:46 GMT

You can order a sim online and then swap the number using the form here...

http://swapmysim.o2.co.uk

Easiest option though is to call into the o2 store who will give you a free sim and swap everything for you.

Re: How to get a replacement sim for iPhone but same number

Anonymous — Sun, 21 May 2017 12:34:49 GMT

@mark245

You can pop into your local o2 store & they will provide you with a nano sim & do the sim swap for you for free or you can order a new sim from the website & then perform the sim swap yourself

https://www.o2.co.uk/shop/sim-cards/

http://swapmysim.o2.co.uk

Re: How to get a replacement sim for iPhone but same number

mark245 — Mon, 22 May 2017 08:37:15 GMT

I already have another nano sim I am not using for O2 PAYG in Xperia phone. Can I use that sim instead then do the swap? It saves me going into a store.

Thanks again for your help, appreciated.

Re: How to get a replacement sim for iPhone but same number

MI5 — Mon, 22 May 2017 09:45:42 GMT

Contract and PAYG sims are different.
You need the correct one or else you will have problems with some functions.

Re: How to get a replacement sim for iPhone but same number

MercedesS — Wed, 31 May 2017 09:25:53 GMT

Hello @mark245

Not sure if you need more info after all @MI5, @Anonymous and @jonsie help. But, you can always find more under O2 help pages 'Help with your sim': Want to activate your sim? Need to order a replacement? Unsure how to swap your sim? You’ll find all the information you need in the sections below.

Welcome to the O2 Community!