topic Re: Media Messaging in Apple

Media Messaging

Anonymous — Tue, 28 Mar 2017 12:24:43 GMT

I have received several messages lately saying I have a media message. Every time I try to log in nothing happens. I'm typing in my phone number and the correct pin. Any ideas?

Re: Media Messaging

MI5 — Tue, 28 Mar 2017 12:27:04 GMT

They may just be spam messages so unless you know who sent them to you I would ignore them.

Re: Media Messaging

Anonymous — Tue, 28 Mar 2017 12:32:01 GMT

MI5 I do know who they are from otherwise I wouldnt be bothered about not seeing them. Thanks for your reply though.

Re: Media Messaging

MI5 — Tue, 28 Mar 2017 12:36:02 GMT

OK, so that wasn't clear from your post and a lot of spam gets sent that way, apologies.
Try texting "Active" to 2020 and then save the settings that you get sent back to your phone.
Reboot your phone then try to download them in your normal message app.

Re: Media Messaging

Anonymous — Tue, 28 Mar 2017 12:45:08 GMT

Tried that still nothing. I even tried to login on my Mac still nothing. Will give CS a call now. Thanks for your input.

Re: Media Messaging

Cleoriff — Tue, 28 Mar 2017 12:59:03 GMT

Make sure mobile data is turned on.....Only way I can get picture messages on my phone...?

Re: Media Messaging

MI5 — Tue, 28 Mar 2017 13:02:09 GMT

Yes and at least a minimum 3G connection.

Re: Media Messaging

Marjo — Tue, 04 Apr 2017 10:17:20 GMT

@Anonymous Hi, how's it going? Did you manage to access your media messages in the end?