https://community.o2.co.uk/t5/Apple/Getting-an-Upgrade/m-p/1044131#M153901 <P>I come onto my online bill this morning and saw I could make an upgrade, but I am truggling to do so on the website and I was wondering if you could help me. I would prefer to speak on the phone.</P> Tue, 14 Mar 2017 10:15:46 GMT Anonymous 2017-03-14T10:15:46Z https://community.o2.co.uk/t5/Apple/Getting-an-Upgrade/m-p/1044131#M153901 <P>I come onto my online bill this morning and saw I could make an upgrade, but I am truggling to do so on the website and I was wondering if you could help me. I would prefer to speak on the phone.</P> Tue, 14 Mar 2017 10:15:46 GMT https://community.o2.co.uk/t5/Apple/Getting-an-Upgrade/m-p/1044131#M153901 Anonymous 2017-03-14T10:15:46Z https://community.o2.co.uk/t5/Apple/Getting-an-Upgrade/m-p/1044133#M153902 <P>Hi&nbsp;@Anonymous</P><P>You can call from your o2 phone on 202 to speak to customer service.</P><P>Other contact details and numbers here&nbsp;<A href="http://www.o2.co.uk/contactus" target="_blank">http://www.o2.co.uk/contactus</A></P> Tue, 14 Mar 2017 10:27:58 GMT https://community.o2.co.uk/t5/Apple/Getting-an-Upgrade/m-p/1044133#M153902 MI5 2017-03-14T10:27:58Z https://community.o2.co.uk/t5/Apple/Getting-an-Upgrade/m-p/1044135#M153903 Hi, we are customers only on here. As <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/24643">@MI5</a> suggested call CS Tue, 14 Mar 2017 10:48:21 GMT https://community.o2.co.uk/t5/Apple/Getting-an-Upgrade/m-p/1044135#M153903 Anonymous 2017-03-14T10:48:21Z https://community.o2.co.uk/t5/Apple/Getting-an-Upgrade/m-p/1044162#M153907 <P>Some people are shown as able to upgrade....very often this involves a call to CS dependent on how long you have been with O2 and previous tariff and payment history etc etc.</P> Tue, 14 Mar 2017 12:18:15 GMT https://community.o2.co.uk/t5/Apple/Getting-an-Upgrade/m-p/1044162#M153907 Cleoriff 2017-03-14T12:18:15Z