topic Re: O2 smtp server no longer supported in Apple

O2 smtp server no longer supported

Anonymous — Fri, 10 Feb 2017 15:28:26 GMT

I recently upgraded by iPhone and found I was no longer able to send or receive emails on the phone via the 02 mobile data network. O2 say they no longer support sending or receiving emails on the iPhone mail app although they can still be received if you are wifi connected.

This isn't much good for me travelling frequently and Apple said they have only just heard about it and as it's an O2 problem they can't fix it.

Has anyone else discovered this failure?

SDP

Re: O2 smtp server no longer supported

jonsie — Fri, 10 Feb 2017 15:32:48 GMT

O2 email was terminated months ago. It no longer exists, it's a dead duck. It doesn't matter what phone you have I'm afraid.

Re: O2 smtp server no longer supported

adamtemp64 — Fri, 10 Feb 2017 15:42:31 GMT

Just use your mail providers smtp/imap servers.

My mail on my iphone 7 is fine over mobile data using Madasafish (plusnet) and gmail servers

Re: O2 smtp server no longer supported

MI5 — Fri, 10 Feb 2017 16:14:50 GMT

The closure of o2 email service means the smtp server has been closed to.
Changing your smtp server to the one provided by your email provider will fix the issue but you will need to tick SSL ON and enter your username and password in the sending settings to authenticate the server when sending.