topic Re: Contract Sim in Apple

Contract Sim

Anonymous — Thu, 02 Feb 2017 10:13:00 GMT

I have just got a iphone 6 plus, and i have put the sim in over 24 hours ago but it keeps saying no service is there any type of way to activate my sim, ive never been on o2 so it is not a sim swap.

Re: Contract Sim

MI5 — Thu, 02 Feb 2017 10:13:59 GMT

You need to contact CS now as you are still waiting http://www.o2.co.uk/contactus

Re: Contract Sim

adamtemp64 — Thu, 02 Feb 2017 10:21:11 GMT

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Sim/m-p/1036481#M124856 best to keep it all in one thread.

But do you actually have an o2 signal in the area?have you tried to activate over wifi etc.

If you explain the steps you have already taken advice can be given .

Re: Contract Sim

Peanut — Fri, 03 Feb 2017 13:31:20 GMT

You could possibly pop into an o2 store. They should be able to help if it's not already sorted?

Re: Contract Sim

chrisymon — Sat, 04 Feb 2017 10:53:05 GMT

All sims are sent with a bothway bar incase it goes missing so these need to be removed once you have received it. Just call customer service to do this. It may take 24 hours for the bars to be removed but a simple switch off and on a few times lowers this time scale sometimes immediatley