topic Re: Insurance in Apple

Insurance

Anonymous — Mon, 23 Jan 2017 00:36:10 GMT

Lost my iPhone and I do have insurance

Re: Insurance

Bambino — Mon, 23 Jan 2017 00:48:18 GMT

@AnonymousContact customer service. http://www.o2.co.uk/contactus Stay on the line until you get to the menu to report a lost or stolen phone. Also report the loss to the police. If you know the IMEI number of the phone it's always a help.

Edit: You can also fill in this form: https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=lost_stolen&case=Lost/Stolen%20Form

Re: Insurance

Cleoriff — Mon, 23 Jan 2017 00:50:49 GMT

To add to what @Bambino has said ...there is a community guide here on lost and stolen devices @Anonymous

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1023990#M122177

Re: Insurance

jonsie — Mon, 23 Jan 2017 02:56:50 GMT

If your insurance is with O2 you will also need to call customer service to make a claim so a police reference number is definitely needed.