topic Re: charges for text messages in Apple

charges for text messages

Anonymous — Sat, 07 Jan 2017 14:33:39 GMT

I am on an unlimited text tariff. I keep getting extra charges for text each month. Tried to contact O2 but the chat function never seems to work ??

Jon

Re: charges for text messages

MI5 — Sat, 07 Jan 2017 14:34:50 GMT

International texts or MMS messages aren't included in unlimited tariffs https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

Re: charges for text messages

Cleoriff — Sat, 07 Jan 2017 14:35:48 GMT

You have probably been sending MMS instead of SMS @Anonymous You will be charged for those. Have a look at this thread https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

Re: charges for text messages

Anonymous — Sat, 07 Jan 2017 15:02:35 GMT

what is an mms and sms

Re: charges for text messages

Bambino — Sat, 07 Jan 2017 15:30:16 GMT

MMS is Multi Media Message, which includes sending photos or certain emojis. SMS is just ordinary text.

Re: charges for text messages

MI5 — Sat, 07 Jan 2017 15:34:24 GMT

All explained in the link I posted.

Re: charges for text messages

Cleoriff — Sat, 07 Jan 2017 15:35:52 GMT

If you read the thread I linked to in my post it will explain clearly the difference between the two @Anonymous

Re: charges for text messages

MI5 — Sat, 07 Jan 2017 15:37:05 GMT

Stalker.....

Re: charges for text messages

Cleoriff — Sat, 07 Jan 2017 15:39:18 GMT

@MI5 wrote:
Stalker.....

Not really. Just type more slowly than you so can't be held responsible for that...

Re: charges for text messages

Sammy4 — Mon, 20 Feb 2017 11:44:47 GMT

I to have been charged for text messages. I have an unlimited allowance, have not sent pictures or emjo's....or texts of more than 480, i.e. the length of 3 standard texts.....I have done no different to any other month....yet this month O2 have billed me £73..... compared to my normal £28, that I never go over....twice I have asked them to look into this and twice all I have been told is we will call you back.....I am still waiting.....less than happy !!!

Re: charges for text messages

MI5 — Mon, 20 Feb 2017 12:22:06 GMT

What does your MyO2 say the charges are for? http://www.o2.co.uk/myo2
It sounds to me like premium charges, not MMS.
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/td-p/968023