https://community.o2.co.uk/t5/Apple/Iphone-7/m-p/1010258#M150394 <P>Hello I made an application for a new contract with you, the more I think has not been approved, more had to pay a 59.90 UPGRADE my credit card Luma and how this agreement has not been approved, but was charged the value of my Card I want urgent money back pro card ok.</P> Tue, 18 Oct 2016 09:03:49 GMT Anonymous 2016-10-18T09:03:49Z https://community.o2.co.uk/t5/Apple/Iphone-7/m-p/1010258#M150394 <P>Hello I made an application for a new contract with you, the more I think has not been approved, more had to pay a 59.90 UPGRADE my credit card Luma and how this agreement has not been approved, but was charged the value of my Card I want urgent money back pro card ok.</P> Tue, 18 Oct 2016 09:03:49 GMT https://community.o2.co.uk/t5/Apple/Iphone-7/m-p/1010258#M150394 Anonymous 2016-10-18T09:03:49Z https://community.o2.co.uk/t5/Apple/Iphone-7/m-p/1010262#M150397 If I understand you correctly, the money will be returned in a couple of days as it is held temporarily to ensure funds are available if the contract progresses.<BR />If I have this wrong, please explain better your issue but either way I expect CS will be the best people to help you <A href="http://www.o2.co.uk/contactus" target="_blank">http://www.o2.co.uk/contactus</A> Tue, 18 Oct 2016 09:10:54 GMT https://community.o2.co.uk/t5/Apple/Iphone-7/m-p/1010262#M150397 MI5 2016-10-18T09:10:54Z