https://community.o2.co.uk/t5/Apple/Caller-can-t-hear-me-but-I-can-hear-them/m-p/1007608#M149880 I've only had Samsung galaxy s5 for one week and have had couple of occasions where I am talking on phone and I can hear caller but they can't hear me. I have to hang up and redial. This had happened regularly on my old phone (Nokia lumia)...I thought it was that phone that was at fault,but obviously with a brand new phone, it's still happening. ... i have also had new sim as it was an upgrade, can anyone help please? Thu, 06 Oct 2016 13:38:17 GMT Anonymous 2016-10-06T13:38:17Z https://community.o2.co.uk/t5/Apple/Caller-can-t-hear-me-but-I-can-hear-them/m-p/1007608#M149880 I've only had Samsung galaxy s5 for one week and have had couple of occasions where I am talking on phone and I can hear caller but they can't hear me. I have to hang up and redial. This had happened regularly on my old phone (Nokia lumia)...I thought it was that phone that was at fault,but obviously with a brand new phone, it's still happening. ... i have also had new sim as it was an upgrade, can anyone help please? Thu, 06 Oct 2016 13:38:17 GMT https://community.o2.co.uk/t5/Apple/Caller-can-t-hear-me-but-I-can-hear-them/m-p/1007608#M149880 Anonymous 2016-10-06T13:38:17Z https://community.o2.co.uk/t5/Apple/Caller-can-t-hear-me-but-I-can-hear-them/m-p/1007613#M149884 Unless you have something covering the mic it must be a network issue.<BR />Report it to CS and check with other people in your area on O2 to see if they have the same problem.<BR /><A href="http://www.o2.co.uk/contactus" target="_blank">http://www.o2.co.uk/contactus</A> Thu, 06 Oct 2016 14:03:34 GMT https://community.o2.co.uk/t5/Apple/Caller-can-t-hear-me-but-I-can-hear-them/m-p/1007613#M149884 MI5 2016-10-06T14:03:34Z