topic Re: Why is O2's 4G Data SO LOUSEY???? in Apple

Why is O2's 4G Data SO LOUSY????

DinoF — Wed, 20 Jul 2016 09:55:17 GMT

Yep, me again, complaining about O2's ridiculius 4G coverage EVERYWHERE!!!!

Normally, I'd be saying its VERY poor at London Bridge rail station (well, actually, it STILL is) however, these last few months, its literally VERY POOR EVERYWHERE..........:smileysad:

Main areas I am talking about:

London Bridge Rail Station - 4G is pretty much non existant. 4G typically has 2-3 bars wheras 3G has a full 5 bars and 3G is actually more than twice as fast loading apps/websites.
In my office, near Canon Street - post code EC4N 8AD (where I sit next to window, so this should not make ANY difference). 4G gets 1 to 2 bars of service, 3G gets a FULL 5 bars.3G is more than twice the speed of 4G.
At Sanderstead Rail station - 4G gets 1 to 2 bars of service, 3G gets a FULL 5 bars and again, is more than twice as fast as 4G.

Its EVERYWHERE - 4G is ridiculous........... so much so, that I have decided to just leave my iPhone 6, connected via 3G ALL THE TIME (there are options to switch from 3G to 4G and vice versa) purely because its MUCH MUCH faster, browsing app and websites than 4G.

4G?

No thank you - its utterly broken.

Re: Why is O2's 4G Data SO LOUSEY????

jonsie — Thu, 14 Jul 2016 12:10:53 GMT

I'm guessing London is so totally overscribed that 3G is the way to go. Never had a problem with 4G in the Manchester and Liverpool area in fairness.

Re: Why is O2's 4G Data SO LOUSEY????

MI5 — Thu, 14 Jul 2016 12:19:04 GMT

Yeah, sounds like there are just too many people using it and the infrastructure is not capable of supporting them all.
More investment needed I guess, but it likely won't happen until the whole country has seen the roll outs completed.

Re: Why is O2's 4G Data SO LOUSEY????

Toby — Thu, 14 Jul 2016 12:24:13 GMT

Hi @DinoF,

Sorry to hear you're not happy and I'll share this with the network team. Has 4G gotten worse, or has it simply been at this level consistently for you?

Re: Why is O2's 4G Data SO LOUSEY????

Cleoriff — Thu, 14 Jul 2016 12:25:04 GMT

@DinoF So the choice is...

1) Move network

2) Move house/work....

The second one does appear a tad drastic though...:smileywink:

Re: Why is O2's 4G Data SO LOUSEY????

Anonymous — Thu, 14 Jul 2016 12:29:31 GMT

I've always had 4G turned off......to me i cant see the point unless you want to stream Ultra HD films!!! Its just a battery draining gimmick as far as i'm concerned

Re: Why is O2's 4G Data SO LOUSEY????

Beenherebefore — Thu, 14 Jul 2016 12:33:40 GMT

I remember the days when home broadband via the BT network was the same......too many subscribers in particular areas overloaded the exchanges' capacity.

It'll get better in London but not yet.

Re: Why is O2's 4G Data SO LOUSEY????

DinoF — Thu, 14 Jul 2016 14:17:00 GMT

@Toby wrote:
Hi @DinoF,
Sorry to hear you're not happy and I'll share this with the network team. Has 4G gotten worse, or has it simply been at this level consistently for you?

I woulld say that 4G has been extremely slow over the past year actually but as all the other posters have stated, sounds like its a case of too many users all trying to access 4G - in London anyway.

I'll just have to keep 3G switched on instead.

It is weird though as when I go down to the coast to see relatives (Bexhill-On-Sea), I can stand on the beach and my 4G there is lightning fast - almost as quick as wifi!!!! As soon as I come back to my area (South London), it just grinds to a halt!!!!

Too many users - leave some 4G for me please!!!!

Re: Why is O2's 4G Data SO LOUSEY????

Anonymous — Thu, 14 Jul 2016 14:12:18 GMT

I never have any problems with 4G anywhere but I'm guessing as its London the network will be congested so not exactly o2 fault

Re: Why is O2's 4G Data SO LOUSEY????

DinoF — Thu, 14 Jul 2016 14:13:05 GMT

@Cleoriff wrote:
@DinoF So the choice is...
1) Move network
2) Move house/work....
The second one does appear a tad drastic though...:smileywink:

...not sure moving network would do the trick though - no doubt 4G wil be crammed in them as well!!

Re: Why is O2's 4G Data SO LOUSEY????

Beenherebefore — Thu, 14 Jul 2016 14:13:38 GMT

@DinoF wrote:
It is weird though as when I go down to the coast to see relatives (Bexhill-On-Sea), I can stand on the beach and my 4G there is lighnting fast - almost as quick as wifi!!!! As soon as i come back to muy area (South London), it just grinds to a halt!!!!

Too many users - leave some 4G for me please!!!!

Fewer tourists hogging it !!

Re: Why is O2's 4G Data SO LOUSEY????

MI5 — Thu, 14 Jul 2016 14:28:33 GMT

@Anonymous wrote:
I never have any problems with 4G anywhere but I'm guessing as its London the network will be congested so not exactly o2 fault

Well they are responsible for providing the infrastructure so they should ensure it can handle the capacity.

Re: Why is O2's 4G Data SO LOUSEY????

DinoF — Thu, 14 Jul 2016 14:43:13 GMT

@Beenherebefore wrote:
@DinoF wrote:
It is weird though as when I go down to the coast to see relatives (Bexhill-On-Sea), I can stand on the beach and my 4G there is lighnting fast - almost as quick as wifi!!!! As soon as i come back to muy area (South London), it just grinds to a halt!!!!

Too many users - leave some 4G for me please!!!!
Fewer tourists hogging it !!

..blimmin tourists!!!!!

Re: Why is O2's 4G Data SO LOUSEY????

jonsie — Thu, 14 Jul 2016 14:55:30 GMT

It will be all our Oriental friends taking photos of everything and sending them back home.......

Re: Why is O2's 4G Data SO LOUSEY????

adamtemp64 — Thu, 14 Jul 2016 14:58:18 GMT

My experiance as a rural user is the opposite (when in 4g) I even used it as a stop gap for adsl whilst openreach connected my flat to my slow 4mb rural broadband had 10mb 4g with my dongle (but as plusnet adsl was free for 18 months unlimited 4g too expensive at 25gb for £20 dongle sim)

Yes my signature still says 2g but that is all the phone will latch on to as dongle has an external antenna.

Re: Why is O2's 4G Data SO LOUSEY????

DinoF — Thu, 14 Jul 2016 15:06:08 GMT

@jonsie wrote:
It will be all our Oriental friends taking photos of everything and sending them back home.......

Re: Why is O2's 4G Data SO LOUSEY????

DinoF — Thu, 14 Jul 2016 15:08:27 GMT

@adamtemp64 wrote:
My experiance as a rural user is the opposite (when in 4g) I even used it as a stop gap for adsl whilst openreach connected my flat to my slow 4mb rural broadband had 10mb 4g with my dongle (but as plusnet adsl was free for 18 months unlimited 4g too expensive at 25gb for £20 dongle sim)

Yes my signature still says 2g but that is all the phone will latch on to as dongle has an external antenna.

..totally off topic but a CPFC badge I see?! Nice one.

Re: Why is O2's 4G Data SO LOUSEY????

adamtemp64 — Thu, 14 Jul 2016 15:11:27 GMT

@DinoF yes cpfc a thornton heath lad.

But Back on topic near yeolvilton I regularly see 60mb plus 4g but getting 10mb at home was impressive from a mast some 8 miles away

Re: Why is O2's 4G Data SO LOUSEY????

Anonymous — Tue, 19 Jul 2016 15:53:45 GMT

More and more I hear about O2’s data. 4G wasn’t (and still isn’t available in my area) but the 3G speeds I got were shocking and unusable most of the time. In the end up I had to switch networks.

With the network I moved to I get excellent 3G & 4G coverage and speeds. The 4G speeds I get (I’m on double speed 4G) are faster than the landline fibre broadband I have at home. I can stream video, music effortlessly now. Most of my friends are on O2 and all of them complain about the appalling speeds and data coverage in our area. All of them are planning on moving to the network I moved to after leaving O2, once their contracts are up.

It’s been mentioned before, but it seems that parts of O2’s network are oversubscribed and there is not enough capacity. Little comfort for the people on that network.

Re: Why is O2's 4G Data SO LOUSEY????

sheepdog — Tue, 19 Jul 2016 20:34:23 GMT

3G, 4G.... I'm still get GPRS occassionaly if its not windy where I live but I have spotted 3G when the weather is good for a short while.Though 4G is only 7 miles away they still haven't upgraded the two masts I live between yet. And the other networks are just as eratic.