topic Re: O2 priority a joke in Apple

O2 priority a joke

Anonymous — Wed, 20 Jul 2016 13:56:34 GMT

I always look at the offers and try and use them. It seems like a waste as I never can and get the same response from the O2 stores.
Today I went in to an O2 store for the free ghostbusters headphones I'm a big fan of the movie and was told "sorry we don't have them here" so I said ok can you ring the other store and I can go there (I am disabled and it's really difficult to get to the other store) and was told "no they won't have them either" it really wound me up and I just left.
Yesterday I tried using a voucher code for a present for my daughter for the O2 climb and it wouldn't accept the code in the discount box.
When there have been offers at Halfords I've never been able to get them as they don't ha e them or they've run out. It's ridiculous what is the point of you can't collect or make use of these offers?
Same as the boots offers the code runs out before you get to the till so never bothered using that one again it's a joke and I'm so cheesed off today. Really considering moving on have 3 contracts and in return I look like a dork every time I go into a store

Re: O2 priority a joke

jonsie — Wed, 20 Jul 2016 14:01:15 GMT

Most of us agree with you and there are other threads about the same thing. Priority tickets are almost impossible to get and the recent Star Wars promotions were an absolute farce. Priority is not a reason to stay with O2 in my opinion.

Re: O2 priority a joke

MI5 — Wed, 20 Jul 2016 14:09:25 GMT

Yup, it's a complete waste of time - at least you were able to go to a store. People who work can't so miss out every single time, regardless of availability.
I'm sure you'll find plenty on ebay though!

Re: O2 priority a joke

Anonymous — Wed, 20 Jul 2016 14:43:08 GMT

It's ridiculous I'm disabled and it's really difficult to get to stores as parking is a nightmare also.
What's the point of offering something if you can't fulfil the promise.
Sometimes I feel like the staff deliberately don't give them you. I felt so embarrassed today as there were a few people behind me it's like Oliver Twist please sir can I have more? So bloody embarrassing never again

Re: O2 priority a joke

MI5 — Wed, 20 Jul 2016 14:46:10 GMT

Having a disability makes no difference, you can't get them anyway.

Re: O2 priority a joke

Anonymous — Wed, 20 Jul 2016 14:46:22 GMT

When they first started originally it wasn't too bad made use of the fragrance shop discount after that it's been a waste of time.
I felt so embarrassed today especially when you've got people stood behind you 😳😳

Re: O2 priority a joke

Anonymous — Wed, 20 Jul 2016 14:49:08 GMT

I appreciate that I meant it's too difficult to get to the other store and didn't want to have a wasted journey. Thought if they could confirm with the other store it would make it easier instead of having another wasted trip. He didn't even pick up the phone to check just said they won't have them

Re: O2 priority a joke

MI5 — Wed, 20 Jul 2016 15:06:08 GMT

Staff pickings innit.....

Re: O2 priority a joke

Anonymous — Wed, 20 Jul 2016 15:09:17 GMT

Same thoughts I have

Re: O2 priority a joke

jonsie — Wed, 20 Jul 2016 15:50:02 GMT

Yes I'm positive they get far more than their fair share. Even if they are allocated a certain number per store they should be reserved for customers.

Re: O2 priority a joke

MI5 — Wed, 20 Jul 2016 16:25:24 GMT

Customers are just an inconvenience who get in the way.

Re: O2 priority a joke

Cleoriff — Wed, 20 Jul 2016 16:34:08 GMT

Well this is no surprise to me. I said on another thread I doubt many people would get these. I might check Ebay later....

Edit I just have. Pages of them ALL WITH O2 PRIORITY Logo on the box.....

Re: O2 priority a joke

MI5 — Wed, 20 Jul 2016 16:36:04 GMT

Re: O2 priority a joke

Cleoriff — Wed, 20 Jul 2016 16:38:28 GMT

I found 13 for sale.....highest going for £11.99....

Re: O2 priority a joke

MI5 — Wed, 20 Jul 2016 16:40:12 GMT

Even if I wanted one I wouldn't buy out of principle and o2 should be contacting ebay to get them all removed.

Re: O2 priority a joke

Cleoriff — Wed, 20 Jul 2016 16:45:17 GMT

I just find it disgusting. We moaned about these promotions being held midweek which meant people who worked couldn't get them. Then to see all of those on Ebay really makes my blood boil

Re: O2 priority a joke

MI5 — Wed, 20 Jul 2016 16:47:35 GMT

I know, mentioned that fact already too.

Re: O2 priority a joke

jonsie — Wed, 20 Jul 2016 16:47:41 GMT

Absolutely ridiculous and probably all being sold by staff...

Re: O2 priority a joke

Anonymous — Wed, 20 Jul 2016 17:17:45 GMT

Ok this the reply I've received are they trying to insult my intelligence now😡😡😡
Hi Ash. We can appreciate how frustrating this must be for you and we're sorry for your experience. We'd recommend checking out the terms and conditions of the offers before redeeming. Any exceptions and other info will be detailed in there.

Re: O2 priority a joke

MI5 — Wed, 20 Jul 2016 17:19:05 GMT

I refer you to my post #11 above !