topic Re: Scam Mobile Phone Calls in Apple

Scam Mobile Phone Calls

Anonymous — Fri, 26 Feb 2016 11:36:05 GMT

I have been rung a couple of times by 0843 974 0489 and ignored the number. Never a message left. Last Saturday, this number was on my mobile whilst I was working and a call lasting over two hours has been registered, to this premium line, on my sim - I am £57 over my normal charges in week one!!!

I contacted O2 and now resolved but big tip - block premium line numbers rather than delete, be safe rather than sorry. Thank you O2

Re: Scam Mobile Phone Calls

Bambino — Fri, 26 Feb 2016 11:05:14 GMT

@AnonymousThe ombudsman will not help you. You need to go here to register a complaint to try to get your money back: http://www.phonepayplus.org.uk/

The numbers for O2 customer service are here: http://www.o2.co.uk/contactus

Re: Scam Mobile Phone Calls

Cleoriff — Fri, 26 Feb 2016 11:11:43 GMT

@Anonymous Also have a look at this help guide http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-steps-to/m-p/386364#M37293

Incidentally Google shows its a marketing call number. https://www.shouldianswer.co.uk/phone-number/08437242974

You can also opt out of marketing calls via the More section in My O2..

Re: Scam Mobile Phone Calls

viridis — Fri, 26 Feb 2016 13:42:08 GMT

I think you don't get charged if they call you....only if you return the call.

Re: Scam Mobile Phone Calls

MI5 — Fri, 26 Feb 2016 13:44:13 GMT

No, you don't.

Re: Scam Mobile Phone Calls

jonsie — Fri, 26 Feb 2016 16:10:52 GMT

I'm guessing accidentally dialed back?