topic Re: tarrif in Apple

tarrif

Anonymous — Mon, 08 Feb 2016 18:48:47 GMT

how do i change my tarrif?

Re: tarrif

Cleoriff — Mon, 08 Feb 2016 18:53:17 GMT

Hi @Anonymous If wanting to upgrade your tariff then do it via My O2 http://www.o2.co.uk/myo2

If you have any problems then give CS a call 4445 payg or 202 contract..

Re: tarrif

Curr946 — Mon, 08 Feb 2016 18:53:34 GMT

Dare I say it, but live chat will also do this for you. You can also call.

Re: tarrif

Cleoriff — Mon, 08 Feb 2016 18:59:09 GMT

All contact details in this link http://www.o2.co.uk/contactus

Re: tarrif

MI5 — Mon, 08 Feb 2016 19:03:08 GMT

I'd go with MyO2 but it does depend on what you want to change from and too?

Re: tarrif

Bambino — Mon, 08 Feb 2016 19:03:19 GMT

@Anonymous If you're talking about changing your tariff on an existing contract, you cannot do this.

Re: tarrif

MI5 — Mon, 08 Feb 2016 19:05:55 GMT

@Bambino wrote:
@Anonymous If you're talking about changing your tariff on an existing contract, you cannot do this.

Well you can increase it to a higher, more expensive one, but not decrease it to a cheaper one.

Re: tarrif

jonsie — Mon, 08 Feb 2016 19:08:17 GMT

All guesswork until the OP explains exactly what they want to do.

Re: tarrif

Bambino — Mon, 08 Feb 2016 19:12:25 GMT

@MI5 wrote:
@Bambino wrote:
@Anonymous If you're talking about changing your tariff on an existing contract, you cannot do this.
Well you can increase it to a higher, more expensive one, but not decrease it to a cheaper one.

My bad @MI5. That's true, but queries here are usually about trying to decrease, and as @jonsie says, it's only guesswork unless the OP comes back.

Re: tarrif

MI5 — Mon, 08 Feb 2016 19:15:04 GMT

Indeed, hence why I asked.....

Re: tarrif

Cleoriff — Mon, 08 Feb 2016 19:16:25 GMT

Yes I wasn't sure... which is why I mentioned upgrade in my first post. Change is 'usually' asking to downgrade as said....

Re: tarrif

MI5 — Mon, 08 Feb 2016 19:19:36 GMT

"Change", by definition, is "something different", it could be anything.....

Re: tarrif

Cleoriff — Mon, 08 Feb 2016 19:38:57 GMT

@MI5 wrote:
"Change", by definition, is "something different", it could be anything.....

Yes...I know the definition of change. It could mean anything until the OP lets us know.. I presume every answer has been given however...

Re: tarrif

MI5 — Mon, 08 Feb 2016 19:44:46 GMT

We haven't covered contract to PAYG yet

Re: tarrif

jonsie — Mon, 08 Feb 2016 20:38:37 GMT

Well until the OP comes back I think this is a dead thread....:smileytongue:

Re: tarrif

MI5 — Mon, 08 Feb 2016 20:45:04 GMT

Well it was......