topic Re: Network Info missing ? in Apple

Network Info missing ?

Anonymous — Sat, 21 Nov 2015 08:54:26 GMT

Hi, am new to the community but have been an iPhone 5s user for a while.

Regarding 'No Caller ID' and 'unknown' calls received.

My query is not about who is calling but the associated network info.

Previously one would get (1) the date of the call, (2) the time of the call and (3) the duration of the call.

If the call was missed - this came up in red type.

But now nothing ..........

Got in contact with O2 Guru's - they suggested the Reset via Home + On/Off buttons.

Didnt work.

Anybody else having similar issue ?

I'm on iOS 9.1

Thanks.

Re: Network Info missing ?

adamtemp64 — Sat, 21 Nov 2015 09:07:20 GMT

I have 1 missed call from unknown showing date only on my 6s ios9.1 as it was missed there is no further info available as I did not answer it

Re: Network Info missing ?

MI5 — Sat, 21 Nov 2015 09:23:15 GMT

It will be down to how the phone displays the info rather than what info is provided by the network.

Re: Network Info missing ?

Anonymous — Sat, 21 Nov 2015 09:23:39 GMT

Hi, thank you for your reply.

I have both 'No Caller ID' and 'Unknown' calls - some have been answered but some have not.

In all cases no details (as previous) were retained/given by/to the 'phone.

Re: Network Info missing ?

Anonymous — Sat, 21 Nov 2015 09:29:24 GMT

Hi MI5, that's interesting.

Perhaps it's time to get my old iPhones - 4 and 5 - and give them a go with my current SIM ?

Re: Network Info missing ?

MI5 — Sat, 21 Nov 2015 09:38:31 GMT

Yes it would be interesting to know if different iOS gives different info.

Re: Network Info missing ?

Anonymous — Sat, 21 Nov 2015 09:52:06 GMT

Yes, I'll give it a go.

Thanks all for comments.

Re: Network Info missing ?

jonsie — Sat, 21 Nov 2015 09:54:58 GMT

It may also depend on what version of ios you are using....

Re: Network Info missing ?

Anonymous — Sat, 21 Nov 2015 10:08:41 GMT

If I recall correctly my back ups are ....

iPhone 4 -> iOS 7

iPhone 5 -> iOS 8

Re: Network Info missing ?

Anonymous — Sat, 21 Nov 2015 11:18:03 GMT

Good luck & update us with your findings

Re: Network Info missing ?

Anonymous — Sat, 21 Nov 2015 11:30:20 GMT

Hi, and will do.

Bear with me for a while on this.

(Don't close the discussion).

Of course I've got the 'phones and the SIM.

What I'll do is pop into my local O2 shop and get the guys there to call me with their 'Caller ID' turned off.

Re: Network Info missing ?

Anonymous — Sat, 21 Nov 2015 11:32:33 GMT

Your iPhone 4 will require a micro sim though

Re: Network Info missing ?

jonsie — Sat, 21 Nov 2015 11:55:37 GMT

The thread won't be closed at all. We eagerly await an update....

Re: Network Info missing ?

Anonymous — Sat, 21 Nov 2015 12:57:22 GMT

I had a similar issue yesterday where no service showed up suddenly but after switching off and restarting phone it has resolved the issue.

Re: Network Info missing ?

Anonymous — Sat, 21 Nov 2015 14:34:05 GMT

Regarding the original query for absence of date/time of day/length of call ....

Some interim results. 

(Presently using iPhone 5s on iOS 9.1)

After doing a restore on an old iPhone 5 running iOS 8.2. - with my current SIM.
 
Looking in iPhone/Recents - there are full and complete details (as above) from old calls.

Turn off 'phone/Take out SIM/Turn on 'phone.
 
Again looking in Phone/Recents - exactly same info as before.
 
As previously mentioned earlier - different SIM for my iPhone 4 so no joy there.

Re: Network Info missing ?

MI5 — Sat, 21 Nov 2015 14:40:32 GMT

So it is looking like a change due to iOS then?

Re: Network Info missing ?

Anonymous — Sat, 21 Nov 2015 14:46:44 GMT

Hi again, it's beginning to look like it.

What would go a long way to confirm this would be ...

an iPhone 5 on iOS 9.1 and

an iPhone 5s on iOS 8.2

Re: Network Info missing ?

Anonymous — Mon, 23 Nov 2015 14:46:10 GMT

Have done a restore of iOS 8.2 on iPhone 5s - all is OK !

So it's looking like that iOS 9.1 has contributed to/created my issue.

I asked the same question on Apple Support Forums as well - lots of views but no fix.

Hopefully all will be well soon.

Re: Network Info missing ?

MI5 — Mon, 23 Nov 2015 14:48:47 GMT

Seems the most logical reason for it.

Re: Network Info missing ?

Anonymous — Mon, 23 Nov 2015 14:57:07 GMT

Yep, come on Apple !