topic Re: how to get rid of share your data feature in Apple

how to get rid of share your data feature

Anonymous — Sat, 28 Nov 2015 10:50:46 GMT

My son has this on his O2 acct (iphone 5c) and he's got through his data in a matter of a few days this month despite being well trained about using wifi. I spoke to live chat who recommended switching off this feature which apparently allows other family members to use your data (unknowingly.) However can't see a way of switchign it off?

Thanks

Johanna

Re: how to get rid of share your data feature

MI5 — Sat, 28 Nov 2015 11:05:43 GMT

The only way this is possible is if you have a shared data tariff and you have included other members. You can remove them in your MyO2 if this is the case.
More likely is the ios feature to use data if WiFi is slow which can be turned off in the phones setting menu.

Re: how to get rid of share your data feature

Cleoriff — Sat, 28 Nov 2015 11:15:21 GMT

Would that feature be the much maligned WiFi Assist @MI5?

Re: how to get rid of share your data feature

MI5 — Sat, 28 Nov 2015 11:26:35 GMT

Yes, that's the one.

Re: how to get rid of share your data feature

Cleoriff — Sat, 28 Nov 2015 11:30:16 GMT

@MI5 wrote:
Yes, that's the one.

Ah yes...the 'let me assist you to use more data' feature....

Re: how to get rid of share your data feature

jonsie — Sat, 28 Nov 2015 11:34:43 GMT

@Cleoriff wrote:
@MI5 wrote:
Yes, that's the one.
Ah yes...the 'let me assist you to use more data' feature....

They don't need the wifi assist to use more data on an o2 iphone