topic Re: Fake o2 calls in Apple

Fake o2 calls

Anonymous — Thu, 26 Nov 2015 22:08:58 GMT

I've had missed calls almost every day this week from the number 01612 776640. I finally answered it today and it was someone claiming to be from o2, but I'm pretty certain it's a scam - they asked questions about my how much I spend per month and said they can offer me a cheaper deal. The girl was really pushy and when I said I wasn't interested she hung up.

Anyone else had these calls?

Re: Fake o2 calls

MI5 — Thu, 26 Nov 2015 22:20:14 GMT

It's not appeared on here before as far as I can see and not much on google for it either.
It is a Manchester number, so could be from an o2 call centre, maybe @Toby can check if it's o2 or not?

Re: Fake o2 calls

Bambino — Thu, 26 Nov 2015 22:57:39 GMT

General rule of thumb is never agree to anything from a cold caller. Most phones now will let you block numbers, which you should do with this particular one in any case.

Re: Fake o2 calls

Cleoriff — Thu, 26 Nov 2015 23:24:23 GMT

I have been playing catch up and looked on Google, Certainly nothing registered to O2. If you have the option on your phone to block or reject the number you would be well advised to do this...

Re: Fake o2 calls

Anonymous — Fri, 27 Nov 2015 00:06:26 GMT

This seems like a scam going around, I've read reports tonight of a similar one of people posing as Sky

Re: Fake o2 calls

Cleoriff — Fri, 27 Nov 2015 00:12:26 GMT

@Anonymous wrote:
This seems like a scam going around, I've read reports tonight of a similar one of people posing as Sky

Scams seem to be a way of life now @Anonymous

Re: Fake o2 calls

jonsie — Fri, 27 Nov 2015 08:03:15 GMT

Trusted partner perhaps but hopefully @Toby can check.

Re: Fake o2 calls

Bambino — Fri, 27 Nov 2015 08:44:40 GMT

If it turns out that this is a so called 'trusted partner', it implies O2 condones cold calling. You know where they can put that....

Re: Fake o2 calls

Toby — Fri, 27 Nov 2015 08:51:20 GMT

Hi @Anonymous,

I'm Toby, the community manager. Welcome! I'll talk to the team and confirm this number's origin

Re: Fake o2 calls

MI5 — Fri, 27 Nov 2015 09:17:44 GMT

Cheers Toby

Re: Fake o2 calls

jonsie — Fri, 27 Nov 2015 10:26:21 GMT

Thank you @Toby

Re: Fake o2 calls

Anonymous — Fri, 27 Nov 2015 10:39:44 GMT

its intelling ltd, an outsourcing company paid by o2 to convert payg to paym customers. regardless of your thoughts of cold calls or "trusted partners" it is not a scam.

Re: Fake o2 calls

jonsie — Fri, 27 Nov 2015 10:41:18 GMT

@Anonymous wrote:
its intelling ltd, an outsourcing company paid by o2 to convert payg to paym customers. regardless of your thoughts of cold calls or "trusted partners" it is not a scam.

So a trusted partner then

Re: Fake o2 calls

Anonymous — Fri, 27 Nov 2015 10:43:10 GMT

yes, but not a scam

Re: Fake o2 calls

jonsie — Fri, 27 Nov 2015 10:48:17 GMT

Hence my post previously, not o2 but a trusted partner who I wouldn't trust to tell me the correct day of the week

Re: Fake o2 calls

Anonymous — Fri, 27 Nov 2015 10:52:35 GMT

who's staff are trained by o2 before they are allowed to make a call so they cant be that bad...

Re: Fake o2 calls

Cleoriff — Fri, 27 Nov 2015 10:53:27 GMT

Not sure how that number was identified as Intelling ? I spent 20 minutes googling it last night and absolutely no info on it. Therefore I certainly wouldn't trust it at all......Sorry but I certainly wouldn't accept any cold call selling me a contract.

Re: Fake o2 calls

jonsie — Fri, 27 Nov 2015 10:59:14 GMT

Maybe @Anonymous works for them? I stand by my comments however. If you want to upgrade then call o2 or preferably go instore. A trusted partner cannot offer the same deals as o2.

Re: Fake o2 calls

Anonymous — Fri, 27 Nov 2015 10:59:23 GMT

im simply pointing out that the company represents o2, the staff can do anything sales wise that an employee in an o2 shop can do so it is not a "fake call" or a scam.

Re: Fake o2 calls

Cleoriff — Fri, 27 Nov 2015 11:04:27 GMT

@Anonymous wrote:
im simply pointing out that the company represents o2, the staff can do anything sales wise that an employee in an o2 shop can do so it is not a "fake call" or a scam.

Can they offer Refresh @Anonymous?