topic Re: iPhone 6s no service in Apple

iPhone 6s no service

CLR — Thu, 26 Nov 2015 20:46:10 GMT

I was on T-Mobile (EE) and switched to 02 (kept my number). I've had the contract for a month and recently My phone keeps dropping signal, I get 'no service' multiple times throughout the day. In work, at home, but other times can be fine. Any ideas?

Re: iPhone 6s no service

MI5 — Thu, 26 Nov 2015 20:59:19 GMT

Check your postcode for any service issues here http://status.o2.co.uk/

Re: iPhone 6s no service

CLR — Thu, 26 Nov 2015 21:12:38 GMT

I did and said service in area is fine. So not sure why else I would be getting no service signal?

Re: iPhone 6s no service

MI5 — Thu, 26 Nov 2015 21:16:15 GMT

It could be a fault that CS aren't aware of so it would be worth you calling to report it.
You can also try a sim swap - just pop into any o2 store and they will change it for you for free.

Re: iPhone 6s no service

MI5 — Thu, 26 Nov 2015 21:17:35 GMT

Oh, and you can also download and report issues through the My Network app http://www.o2.co.uk/apps/my-network