https://community.o2.co.uk/t5/Apple/Sim-not-provisioned/m-p/922328#M141265 If she currently has an o2 contract you can just do a sim swap <A href="http://swapmysim.o2.co.uk/" target="_blank">http://swapmysim.o2.co.uk/</A> Thu, 22 Oct 2015 16:32:08 GMT MI5 2015-10-22T16:32:08Z https://community.o2.co.uk/t5/Apple/Sim-not-provisioned/m-p/922305#M141263 Just purchased a new iphone 6 on contract for my daughter. Got it home and plugged it into ITunes but still getting message 'sim not provisioned'. Is it just a case of waiting? Thu, 22 Oct 2015 13:53:17 GMT https://community.o2.co.uk/t5/Apple/Sim-not-provisioned/m-p/922305#M141263 Anonymous 2015-10-22T13:53:17Z https://community.o2.co.uk/t5/Apple/Sim-not-provisioned/m-p/922308#M141264 <A href="http://Www.o2.co.uk/contactus" target="_blank">Www.o2.co.uk/contactus</A><BR />Use any method of contact in that link (try to consider live chat last of all) and tell them, they should be able to activate the sim remotely quickly for you. Thu, 22 Oct 2015 14:06:51 GMT https://community.o2.co.uk/t5/Apple/Sim-not-provisioned/m-p/922308#M141264 viridis 2015-10-22T14:06:51Z https://community.o2.co.uk/t5/Apple/Sim-not-provisioned/m-p/922328#M141265 If she currently has an o2 contract you can just do a sim swap <A href="http://swapmysim.o2.co.uk/" target="_blank">http://swapmysim.o2.co.uk/</A> Thu, 22 Oct 2015 16:32:08 GMT https://community.o2.co.uk/t5/Apple/Sim-not-provisioned/m-p/922328#M141265 MI5 2015-10-22T16:32:08Z