topic Re: iPhone 6S O2 Wifi Hotspot Issue in Apple

iPhone 6S O2 Wifi Hotspot Issue

Anonymous — Thu, 08 Oct 2015 12:18:41 GMT

Hi All,

Sorry if this has been raised already, just require a bit of assistance if possible.

I recently upgraded from a 5 to a 6S. When i had my 5, i created accounts for a number of public wifi spots to save data, as i'm sure we all do. Whenever i went to locations with my 5, it connected automaticall, no issues. All my data and passwords were transferred to my 6S upon upgrade. When i go to these same location now, at the top of my homepage it shows that i am connected to the wifi, as it does in the settings tab. However, when i open a browser, all i get is ""Safari cannot open the page because it could not establish a secure connection to the server". It is growing hugely frustrating. When going into other public hotspots that i have not had a previous account with, i get the pop up when i open Safari asking me to sign up/login. But not with hotspots i already have an account with???

One friend suggested i reset my network settings - done and no different. One said i should get the O2 wifi app, set up an account on that ad then i'm good to go - done and no different.

Can anyone offer eny help? Anything i can do from my end?

Thanks in advance.

Re: iPhone 6S O2 Wifi Hotspot Issue

viridis — Thu, 08 Oct 2015 12:27:46 GMT

Isn't the iPhone 6s covered by O2 wifi extra?
Could be a conflict with 2 setups for the same hotshot.

Re: iPhone 6S O2 Wifi Hotspot Issue

viridis — Thu, 08 Oct 2015 12:37:00 GMT

Hotspot even.

Re: iPhone 6S O2 Wifi Hotspot Issue

Cleoriff — Thu, 08 Oct 2015 12:39:23 GMT

@viridis wrote:
Hotspot even.

Yes but hotshot sounds far more exciting

Re: iPhone 6S O2 Wifi Hotspot Issue

MI5 — Thu, 08 Oct 2015 12:39:40 GMT

Have you tried deleting the connection and logging on again?

Re: iPhone 6S O2 Wifi Hotspot Issue

Anonymous — Thu, 08 Oct 2015 13:20:56 GMT

Yes i have tried deleting and re-connecting.

Again, no pup up screen requesting log in details and no internet access under the hotspot.

Re: iPhone 6S O2 Wifi Hotspot Issue

MI5 — Thu, 08 Oct 2015 13:26:58 GMT

Try this workaround.
Connect to the wifi and open the browser. Enter 1.0.0.0 in the URL bar and it will force the browser to the home page of the Hotspot.
Now in the top left it will say "Hello" and your name (or whatever you entered when you signed up). Bellow it is a small link that says "Not you?" If you press this you will see a message that clicking OK will remove the device from O2 wifi. Press ok and the device will be deleted from O2 wifi. Now if you dont see the sign up page just enter 1.0.0.0 again in the URL bar and you can sign up to that O2 wifi hotspot again.

Re: iPhone 6S O2 Wifi Hotspot Issue

Anonymous — Thu, 08 Oct 2015 13:38:28 GMT

Thank you very much!

I will try this this evening and re-post tomorrow.

Very much appreciated.

Re: iPhone 6S O2 Wifi Hotspot Issue

Cleoriff — Thu, 08 Oct 2015 17:52:25 GMT

@MI5 wrote:
Try this workaround.
Connect to the wifi and open the browser. Enter 1.0.0.0 in the URL bar and it will force the browser to the home page of the Hotspot.
Now in the top left it will say "Hello" and your name (or whatever you entered when you signed up). Bellow it is a small link that says "Not you?" If you press this you will see a message that clicking OK will remove the device from O2 wifi. Press ok and the device will be deleted from O2 wifi. Now if you dont see the sign up page just enter 1.0.0.0 again in the URL bar and you can sign up to that O2 wifi hotspot again.

*coughs*...Very interesting @MI5. I am sure it will work but I have no idea what you are on about. Never mind....I live to learn....

Re: iPhone 6S O2 Wifi Hotspot Issue

jonsie — Thu, 08 Oct 2015 17:54:44 GMT

It has worked for others, a few threads in the last 12 months or so.

Re: iPhone 6S O2 Wifi Hotspot Issue

MI5 — Thu, 08 Oct 2015 19:25:30 GMT

At this point anything is worth a try

Re: iPhone 6S O2 Wifi Hotspot Issue

Anonymous — Fri, 17 Mar 2017 13:37:07 GMT

Thank you so much for this reply! I had the same problem with my iphone 7, typed in 1.0.0.0 in the URL bar and it all worked

Re: iPhone 6S O2 Wifi Hotspot Issue

MI5 — Fri, 17 Mar 2017 14:10:43 GMT

Glad it was helpful to you too