topic Re: Third party screens and Insurance in Apple

Third party screens and Insurance

Anonymous — Wed, 26 Aug 2015 16:52:26 GMT

Hiya,

I have insured my phone on o2, however, my friend offered me an instant screen repair when it was smashed by a stranger, will o2 Insurance still cover me with a third party screen?

Re: Third party screens and Insurance

Bambino — Wed, 26 Aug 2015 16:54:52 GMT

No. If you have insurance, use it.

Re: Third party screens and Insurance

jonsie — Wed, 26 Aug 2015 16:56:35 GMT

Why would you want to use a third party repairer and lose any warranty? Use the insurance.

Re: Third party screens and Insurance

MI5 — Wed, 26 Aug 2015 16:57:10 GMT

It would have to be sent to O2 for them to repair it under their insurance terms.

Re: Third party screens and Insurance

Anonymous — Wed, 26 Aug 2015 17:04:52 GMT

I've no idea, it was spur of the moment, will they still cover me?

Re: Third party screens and Insurance

jonsie — Wed, 26 Aug 2015 17:10:10 GMT

I doubt it very much, they would have wanted, quite rightly, to inspect it.

Re: Third party screens and Insurance

MI5 — Wed, 26 Aug 2015 17:08:33 GMT

Not if the repair has already been done elsewhere.

Re: Third party screens and Insurance

Bambino — Wed, 26 Aug 2015 17:31:42 GMT

It's highly unlikely that your O2 insurance will cover you for anything concerning that phone as it has now been tampered with by a third party.

Re: Third party screens and Insurance

Anonymous — Wed, 26 Aug 2015 17:48:29 GMT

@Anonymous wrote:
Hiya,

I have insured my phone on o2, however, my friend offered me an instant screen repair when it was smashed by a stranger, will o2 Insurance still cover me with a third party screen?

Nope. You should have either used your insurance or gone straight to Apple