https://community.o2.co.uk/t5/Apple/unlock-the-phone-for-a-different-network/m-p/904641#M138988 <P>Hi - I upgraded my iphone from a 5s to a 6plus in February, keeping my telephone number. &nbsp;I recently gave my iphone 5s to a friend, who is not on 02 network and on putting in her sim card, it says "the simcard currently installed in this iphone is from a carrier not supported under the activation policy currently assigned by the activation carrier...." &nbsp;What do we need to do to unlock the iphone 5s so she can use it with her carrier (talk talk I think). &nbsp;I have the IMEI number but not the PUK for the iphone. &nbsp; &nbsp;thanks.&nbsp;</P> Mon, 17 Aug 2015 19:07:24 GMT Anonymous 2015-08-17T19:07:24Z https://community.o2.co.uk/t5/Apple/unlock-the-phone-for-a-different-network/m-p/904641#M138988 <P>Hi - I upgraded my iphone from a 5s to a 6plus in February, keeping my telephone number. &nbsp;I recently gave my iphone 5s to a friend, who is not on 02 network and on putting in her sim card, it says "the simcard currently installed in this iphone is from a carrier not supported under the activation policy currently assigned by the activation carrier...." &nbsp;What do we need to do to unlock the iphone 5s so she can use it with her carrier (talk talk I think). &nbsp;I have the IMEI number but not the PUK for the iphone. &nbsp; &nbsp;thanks.&nbsp;</P> Mon, 17 Aug 2015 19:07:24 GMT https://community.o2.co.uk/t5/Apple/unlock-the-phone-for-a-different-network/m-p/904641#M138988 Anonymous 2015-08-17T19:07:24Z https://community.o2.co.uk/t5/Apple/unlock-the-phone-for-a-different-network/m-p/904643#M138989 Help here <A href="http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/td-p/540294" target="_blank">http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/td-p/540294</A> Mon, 17 Aug 2015 19:10:18 GMT https://community.o2.co.uk/t5/Apple/unlock-the-phone-for-a-different-network/m-p/904643#M138989 MI5 2015-08-17T19:10:18Z https://community.o2.co.uk/t5/Apple/unlock-the-phone-for-a-different-network/m-p/904644#M138990 <P>And here...</P><P><A href="http://www.o2.co.uk/help/phones-and-devices/unlocking-an-o2-mobile-to-use-on-a-different-network#qs" target="_blank">http://www.o2.co.uk/help/phones-and-devices/unlocking-an-o2-mobile-to-use-on-a-different-network#qs</A></P> Mon, 17 Aug 2015 19:13:59 GMT https://community.o2.co.uk/t5/Apple/unlock-the-phone-for-a-different-network/m-p/904644#M138990 jonsie 2015-08-17T19:13:59Z https://community.o2.co.uk/t5/Apple/unlock-the-phone-for-a-different-network/m-p/904648#M138991 Use the phone number and tariff details that you used the phone on O2 and if it's still on the system it will be free.<BR />Otherwise you will need to use a PAYG sim and use the phone on O2 again to relatch it on the system then put £15 on to pay for the unlock.<BR />However, you could always use your sim now to avoid that additional cost. Mon, 17 Aug 2015 19:17:56 GMT https://community.o2.co.uk/t5/Apple/unlock-the-phone-for-a-different-network/m-p/904648#M138991 MI5 2015-08-17T19:17:56Z