topic Re: Data connection in Apple

Data connection

Anonymous — Mon, 01 Jun 2015 22:09:45 GMT

We have recently changed my tariff to a monthly one with 5gb data. However I am not able to connect to my mobile data. Pls help.

Re: Data connection

Anonymous — Mon, 01 Jun 2015 22:15:13 GMT

Do you have the idata bolt on?

It should tell you in your myo2 if you have

Also the apn is idata.o2.co.uk

Re: Data connection

Cleoriff — Mon, 01 Jun 2015 22:34:01 GMT

I presume you have an iPhone as you are posting in the Apple section? Have a look at this link

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/544210#U544210

Re: Data connection

Anonymous — Tue, 02 Jun 2015 09:12:39 GMT

I got a sim only deal from you yesterday and have not been able to get any data at all. I can text and ring that's all

Re: Data connection

MI5 — Tue, 02 Jun 2015 09:37:19 GMT

@Anonymous wrote:
I got a sim only deal from you yesterday and have not been able to get any data at all. I can text and ring that's all

Same advice as above.

You can also text the word "active" to 2020.

Re: Data connection

Bambino — Tue, 02 Jun 2015 10:24:20 GMT

@Anonymous please follow the advice already given. Please be aware that this is a customer to customer forum, not O2 Customer Service. If you want to speak to someone, take a look at this link: http://www.o2.co.uk/contactus