topic Re: iPhone 5s in Apple

iPhone 5s

Anonymous — Sat, 09 May 2015 06:41:39 GMT

I've just bought a new iPhone 5s off the Internet and I've upgraded to an O2 sim only tariff. On the letter it said it had no number and in the left corner of my phone it says no service all the time. What should I do?

Re: iPhone 5s

Cleoriff — Sat, 09 May 2015 06:45:38 GMT

Where did you buy the phone from? Was it Ebay?... Also have you got the correct sim for the phone?

Re: iPhone 5s

Anonymous — Sat, 09 May 2015 06:45:39 GMT

Yes, it was brand new and sealed

Re: iPhone 5s

Anonymous — Sat, 09 May 2015 06:46:38 GMT

Yes I think it's the correct sim

Re: iPhone 5s

Cleoriff — Sat, 09 May 2015 07:02:44 GMT

Well it should be a nano sim for that phone. Not sure, if it was brand new and sealed... why you can't get anything on the phone. Take the sim out and re-insert it ...reboot the phone by turning it on and off and see if that works?

Edit. Did you buy the phone sim free and unlocked?

Re: iPhone 5s

Cleoriff — Sat, 09 May 2015 06:56:39 GMT

The reason I asked if the phone was bought from Ebay is that we hear quite a few horror stories on here about phones bought from Ebay ....when they actually have been reported lost or stolen...and subsequently had the IMEI barred

Re: iPhone 5s

Bambino — Sat, 09 May 2015 07:34:05 GMT

If you've upgraded to a new tariff have you swapped your number over to the new sim? http://swapmysim.o2.co.uk/

If you want to check the IMEI of the phone you can do it here. It will cost you £1.99 http://www.checkmend.com/uk/

Re: iPhone 5s

jonsie — Sat, 09 May 2015 08:04:34 GMT

Brand new and sealed from where?

Re: iPhone 5s

Anonymous — Sat, 09 May 2015 10:05:39 GMT

Have you done a sim swap

Re: iPhone 5s

Cleoriff — Sat, 09 May 2015 10:13:45 GMT

@Anonymouswent offline at 8.12 am and hasn't been back since...so I am not sure what is happening (other than putting the new sim in the phone and getting No service message) Lots of unanswered questions sadly..:smileysad:

Re: iPhone 5s

Anonymous — Sat, 09 May 2015 11:15:51 GMT

I have a feeling that all he needed was a sim swap and he has done it ....No need to come back , as it's now resolved.

Re: iPhone 5s

Cleoriff — Sat, 09 May 2015 11:21:35 GMT

Not sure about that...as they went offline before the sim swap advice was posted......but that's probably me just being pedantic

Re: iPhone 5s

jonsie — Sat, 09 May 2015 11:24:26 GMT

Maybe we will never know.....

Re: iPhone 5s

Anonymous — Sat, 09 May 2015 13:30:46 GMT

I have a feeling they won't unless they come back this evening