topic Re: Unknowingly Locked!! in Apple

Unknowingly Locked!!

Anonymous — Sun, 19 Apr 2015 20:43:03 GMT

Having washed my i phone in a hot wash in a trouser pocket I am in the process of replacing it via home insurance. What I discovered tonight from them seemed far fetched so I contacted O2 and its true.I buy an unlocked phone so that I have the choice of provider, particularly so I can use a local sim when travelling. I now discover that once I put a sim card in my phone I am locked to that provider. also, it costs £15 to unlock and that O2 havent decided to unlock the iphone 6 yet. This cannot be right!!!

Re: Unknowingly Locked!!

Cleoriff — Sun, 19 Apr 2015 20:50:11 GMT

@Anonymous wrote:
Having washed my i phone in a hot wash in a trouser pocket I am in the process of replacing it via home insurance. What I discovered tonight from them seemed far fetched so I contacted O2 and its true.I buy an unlocked phone so that I have the choice of provider, particularly so I can use a local sim when travelling. I now discover that once I put a sim card in my phone I am locked to that provider. also, it costs £15 to unlock and that O2 havent decided to unlock the iphone 6 yet. This cannot be right!!!

It is sadly.

Apple are the only people who provide an unlocked iPhone. With anyone else it will lock to the first sim used.

Additionally, as far as I am aware.... O2 are not unlocking the iPhone 6 yet. (unless it was bought on a Refresh deal and the handset is paid off in full).

Re: Unknowingly Locked!!

Anonymous — Sun, 19 Apr 2015 20:53:41 GMT

I want to buy a phone outright from Apple as I have always done. The insurance company want to send me one as they get a good discount from CPW and if I buy my own they will only pay me what they pay them. Does this mean that the phones bought from Apple direct (which I have always done) are different from those bought from a provider.

Re: Unknowingly Locked!!

MI5 — Sun, 19 Apr 2015 20:54:20 GMT

This is true as said by cleoriff and is an important lesson in reading the T&C's before purchase. Unless you buy directly from an Apple store you cannot buy a sim free iPhone.

Re: Unknowingly Locked!!

MI5 — Sun, 19 Apr 2015 20:56:04 GMT

@Anonymous wrote:
Does this mean that the phones bought from Apple direct (which I have always done) are different from those bought from a provider.

Yes, they are very different - where did you buy from ?

Who is your insurance with?

Re: Unknowingly Locked!!

Anonymous — Sun, 19 Apr 2015 21:00:23 GMT

Original & now very clean but dead was bought from Apple. Insurance company (Santander) will supply from CPW. They wont tell me how much they pay for them as if there isnt a great deal of difference I would be happier buying in Apple store & getting a cheque for a bit less

Re: Unknowingly Locked!!

Cleoriff — Sun, 19 Apr 2015 21:04:53 GMT

Then I think you are wise to go for the cheque option from the insurance if they will do that for you. No point being stuck with a locked phone...

Re: Unknowingly Locked!!

MI5 — Sun, 19 Apr 2015 21:05:29 GMT

Take the cheque and buy it yourself mate otherwise you'll be stuffed.

Re: Unknowingly Locked!!

Anonymous — Sun, 19 Apr 2015 21:06:52 GMT

Also make sure you get the same phone as you had or similar, but sometimes phones claimed on insurance tend to be refurbs

Re: Unknowingly Locked!!

Anonymous — Sun, 19 Apr 2015 21:08:35 GMT

Yes, Cant see them getting a massive discount as I thought Apple kept things fairly tight. Can deduct £15 from whatever the cost just so I dont have to pay for the unlock.

Re: Unknowingly Locked!!

Anonymous — Sun, 19 Apr 2015 21:09:18 GMT

Never thought about refurb, even more reason to take the money & run.

Re: Unknowingly Locked!!

MI5 — Sun, 19 Apr 2015 21:09:32 GMT

Best way, for sure....

Re: Unknowingly Locked!!

Cleoriff — Sun, 19 Apr 2015 21:15:28 GMT

@Anonymous wrote:
Never thought about refurb, even more reason to take the money & run.

Yes...if you will put your iphone on a hot wash.....you best go for the cleanest option....

Re: Unknowingly Locked!!

Anonymous — Sun, 19 Apr 2015 21:15:31 GMT

Do that mate, we had a thread here earlier saying that the claimed on insurance & were sent a faulty iPhone refurb by o2

Re: Unknowingly Locked!!

Anonymous — Mon, 20 Apr 2015 08:47:11 GMT

Oh dear oh dear - don't give up the day job!

@Cleoriff wrote:
@Anonymous wrote:
Never thought about refurb, even more reason to take the money & run.
Yes...if you will put your iphone on a hot wash.....you best go for the cleanest option....