topic Re: help using my iphone 6 plus in the usa in Apple

help using my iphone 6 plus in the usa

Anonymous — Sun, 19 Apr 2015 13:14:27 GMT

hi can any one give me some help regarding using my iphone 6 plus in new york ?

my hotel has wi-fi which will charge me daily 😞

but if i use it in the hotel i shouldnt get extra charges from o2 for that on my return should i ?

if i want to use free wi fi only while out and about how is it best to do this without getting charges ? ( my phone has data roaming turned off )

i contacted o2 but their only advice really was to put my phone in flight mode , but i can't call or text with it like that !

has any one been to america recently that can offer any advice ?

Re: help using my iphone 6 plus in the usa

viridis — Sun, 19 Apr 2015 13:21:50 GMT

You won't be charged by O2 for any wifi use, you will be charged for mobile data that can easily be disabled in the settings.
Make sure data when roaming is disabled
I always disable actual mobile data when here too just before I leave, iPhone sometimes enable data by themselves for some "battery saving" reason which makes no sense.
By disabling mobile data and roaming data you have a failsafe and O2 won't charge you.

Re: help using my iphone 6 plus in the usa

viridis — Sun, 19 Apr 2015 13:23:07 GMT

And if O2 told you to put it in flight mode to avoid wifi charges, that person has no idea what they are talking about and needs retraining.

Re: help using my iphone 6 plus in the usa

Anonymous — Sun, 19 Apr 2015 13:27:01 GMT

Listen to @viridis . That's the best advice I can think of for Iphone. There's quite a few cases of customers that have switched just data roaming off and still end up with charges...and for some strange reason they are all Iphones...

Re: help using my iphone 6 plus in the usa

Cleoriff — Sun, 19 Apr 2015 13:34:12 GMT

Yes I think @viridis has it all covered. One of our members @Bambino is from New York and travels there frequently. I wonder if he may have other helpful advice to offer? Enjoy New York by the way. Lucky you..:smileywink:

Re: help using my iphone 6 plus in the usa

Bambino — Sun, 19 Apr 2015 13:47:56 GMT

The best way to avoid charges from O2 while in the US is to get your phone unlocked, take the O2 sim out of the phone, and use a Pay & Go sim from a local provider. There are hundreds and hundreds of free WiFi hotspots in NY. Just ask anyone. If you need to speak to people in the UK, use Skype or Facetime over WiFi.

Re: help using my iphone 6 plus in the usa

Anonymous — Sun, 19 Apr 2015 15:20:59 GMT

Thanks very much for all the advice ! I though the flight mode comment was a bit bizarre!! @viridis can I just ask , my data roaming is off how do I disable actual mobile data ? Not sure if I am looking in the right place !
Thanks again everyone - feel a bit easier about using my phone now !

Re: help using my iphone 6 plus in the usa

Anonymous — Sun, 19 Apr 2015 15:41:46 GMT

@Anonymous to turn mobile data off, go into settings>mobile>mobile data & swipe the toggle to turn it off

Re: help using my iphone 6 plus in the usa

viridis — Sun, 19 Apr 2015 15:45:58 GMT

That ^^

Re: help using my iphone 6 plus in the usa

MI5 — Sun, 19 Apr 2015 18:09:10 GMT

You will still get charged for sending texts and making and receiving calls though.... Just checking that you realise that so there's no surprises later on?

Re: help using my iphone 6 plus in the usa

Anonymous — Sun, 19 Apr 2015 20:30:24 GMT

I m travelling to the USA and want to unlock my phone (Iphone6 on O2) so I can use a AT&T sim in it for a few days anyone got any ideas how I do this. Under contract recently. Thanks

Re: help using my iphone 6 plus in the usa

Cleoriff — Sun, 19 Apr 2015 20:34:33 GMT

@Anonymous wrote:
I m travelling to the USA and want to unlock my phone (Iphone6 on O2) so I can use a AT&T sim in it for a few days anyone got any ideas how I do this. Under contract recently. Thanks

How long have you had the iphone 6? As far as I am aware they are not allowing them to be unlocked just yet?

Re: help using my iphone 6 plus in the usa

viridis — Sun, 19 Apr 2015 20:35:29 GMT

I'm afraid O2 won't unlock any iPhone 6 until the device plan is paid in full.

Re: help using my iphone 6 plus in the usa

Cleoriff — Sun, 19 Apr 2015 20:41:28 GMT

Another poster had a similar problem with their iPhone 6 when about to travel abroad. They had two choices Either buy a cheap phone in the States and transfer contacts....or get another cheap one from the UK and do the same....

Re: help using my iphone 6 plus in the usa

MI5 — Sun, 19 Apr 2015 20:57:14 GMT

Paying off your device plan portion of the contract is the only way O2 will unlock an iPhone 6 right now.

Re: help using my iphone 6 plus in the usa

Anonymous — Sun, 19 Apr 2015 20:59:16 GMT

@Anonymous I think I'm being really stupid ! I've looked in settings but can't see a link that says mobile ?!

Re: help using my iphone 6 plus in the usa

MI5 — Sun, 19 Apr 2015 21:00:07 GMT

If you don't have your language settings to UK English it will be under "cellular"

Re: help using my iphone 6 plus in the usa

Anonymous — Sun, 19 Apr 2015 21:12:40 GMT

Your not stupid @Anonymous its to do with language settings, as @MI5 has said it will be cellular as in American wording. Ironic when you want to use a UK model in America but it's set to American language

To change the language setting to English UK you need to go to settings>general>language & Region>iPhone language & select English(U.K)

Re: help using my iphone 6 plus in the usa

Anonymous — Sun, 19 Apr 2015 21:25:41 GMT

Brilliant! Thanks that's sorted it !!

Re: help using my iphone 6 plus in the usa

Anonymous — Sun, 19 Apr 2015 21:27:13 GMT

That's good then. Your welcome anytime mate