topic Re: Mobile data in Apple

Mobile data

Anonymous — Mon, 23 Mar 2015 13:27:16 GMT

I am supposed to have 300MB of mobile data but when I try n go online on my phone it was no cellular data. I have just changed to iphone 4 my sis sent me.

Thanks

Sarah

Re: Mobile data

jonsie — Mon, 23 Mar 2015 13:34:04 GMT

Contact customer service and ask them to change your data bolt on to idata.

Re: Mobile data

MI5 — Mon, 23 Mar 2015 14:15:08 GMT

You can temp change your data apn to "mobile.o2.co.uk" which will give you data until your tariff changes over. Just change it back to "iData" after the tariff change.

Re: Mobile data

Anonymous — Tue, 24 Mar 2015 09:33:59 GMT

Hi there,

thank you for your help. Under Cellular data it says APN idata.o2.co.uk

Is this correct?

Re: Mobile data

MI5 — Tue, 24 Mar 2015 09:47:06 GMT

@Anonymous wrote:
Hi there,
thank you for your help. Under Cellular data it says APN idata.o2.co.uk

Is this correct?

That is correct if you have idata enabled on your account.

If you are still on standard data from using a previous no iPhone you need to change it to mobile.o2.co.uk until you change your data package with CS.