topic Re: Data not being used in Apple

Data not being used

Anonymous — Thu, 18 Dec 2014 17:15:49 GMT

So my big bundle allowance kicked in on the 15th and I can use my minutes and my texts but not my data! I tried turning my iPhone off then on again but still nothing! Anyone able to tell me why and how to fix it? Thanks x

Re: Data not being used

Anonymous — Thu, 18 Dec 2014 17:24:10 GMT

Hi

What does your http://status.o2.co.uk say

Are you getting any 3G etc symbol in your phones status bar and do you have Mobile Data turned on in your phones settings.

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/544210#U544210

Look in your myo2 app to ensure it looks ok ref your allowances.

Call 4445 to have your account checked.

Re: Data not being used

MI5 — Thu, 18 Dec 2014 17:30:20 GMT

Have you previously been able to use data with this phone?

Re: Data not being used

jonsie — Thu, 18 Dec 2014 18:51:26 GMT

Check in my o2 to see if you have the idata bolt on.

Re: Data not being used

Anonymous — Sat, 20 Dec 2014 21:57:16 GMT

Seems like my settings were all wrong! Thanks all for ur help 😊

Re: Data not being used

Anonymous — Sat, 20 Dec 2014 21:58:15 GMT

Good to hear your sorted. 😄

Re: Data not being used

Anonymous — Sat, 20 Dec 2014 21:58:57 GMT

And thanks bandofbrothers for the links helped me out great xx

Re: Data not being used

Anonymous — Sat, 20 Dec 2014 22:00:06 GMT

You're most welcome. 😄

Re: Data not being used

jonsie — Sun, 21 Dec 2014 05:05:01 GMT

Happy my help guide worked for you

Re: Data not being used

Cleoriff — Sun, 21 Dec 2014 08:16:56 GMT

@jonsie wrote:
Happy my help guide worked for you

Indeed @jonsie Damn good guide for someone like you...who loves Samsung. Obviously a man of many talents