topic Apple care plus in Apple

Apple care plus

Anonymous — Fri, 07 Nov 2014 12:12:37 GMT

Hi
I've tried getting more information on this subject but there seems to be a lot of conflicting information.
I'm in two minds weather to purchase applecare+ or stay with the policy with my bank.
My bank doesn't cover liquid damage but covers accidental and theft. I know AppleCare doesn't support theft or loss but I can't find any information on weather it covers water damage.
Does anybody on here know the answer to this or is there anything that another provider that may cover these. The advantage with Apple is you can walk in and have the phone replaced which I've only ever done once and to be honest can't complain. I've never had the need to claim from the policy with my bank so am thinking which will be the best route to take.
Thanks in advance guys
Ash

Re: Apple care plus

Bambino — Fri, 07 Nov 2014 12:17:44 GMT

A Google search brought this link up. I think this site is very good for iPhone users, and will answer your query.

http://www.imore.com/iphone-applecare-buyers-guide

The prices are in US dollars, but I'm reasonably sure the same would apply to the UK.

Re: Apple care plus

Anonymous — Fri, 07 Nov 2014 12:21:20 GMT

Why not keep to your bank insurance and if it gets wet, accidently lose it!! ONLY JOKING!!!

Companies like Protect Your Bubble are supposed to be very good.....might be worth a look!

Re: Apple care plus

Anonymous — Fri, 07 Nov 2014 13:14:11 GMT

Yes it covers two incident of accidental damage with an excess of £55 each time.

To be honest as you have to pay for apple care + in a one off payment which has to be taken out within 90 days (I think) I would stick with your bank if their excess fee is £100 or below.

Re: Apple care plus

Anonymous — Fri, 07 Nov 2014 13:16:20 GMT

With protect your bubble if your paying monthly payments and you want to claim you then have to first pay up the rest of the year payments and then they replace the phone with a similar aged one. Ie if your phones 8 months old they'll replace it with a similar aged phone. (That was the last time I looked so please re check their small print T&C if your interested in them or any others. )

Re: Apple care plus

davethorp — Fri, 07 Nov 2014 19:07:52 GMT

Advantage of AppleCare+ is that you can get a replacement at a genius bar appointment the same day. Some bank accounts can have a lengthy claim process for their mobile insurance. It also extends the warranty by a year which is another plus

My other half damaged the pins in her lightning port so it wouldn't plug in to charge any more. AppleCare+ had me walking out with a replacement the same day

I'm pretty sure liquid damage is covered. Obviously theft or loss isn't but if you have home contents you could look at seeing if you could get it covered on that. Ours are covered on home contents too but we'll claim on AppleCare+ for damage due to the speed of replacements and to preserve our no claims discount

Re: Apple care plus

Anonymous — Fri, 07 Nov 2014 19:23:28 GMT

I think applecare+ does sound like the best option if they do cover liquid damage as band of brothers has posted(thank you) I was on moneysavingexpert site and someone recommended https://www.insurance2go.co.uk/iphone-insurance/ this company it looks like they cover every thing from day one and is actually cheaper than most. Will try and get more info on their reviews. On paper they seem the best option. My neighbour has just told me his insured through his current account and it was 3 weeks before they replaced his iPhone. To be honest you don't really want to be waiting that long. I'm thinking of getting the AppleCare plus and as the bank insurance is part of the current account do it that way
Thanks guys

Re: Apple care plus

Anonymous — Fri, 07 Nov 2014 23:00:34 GMT

I use Insurance2go they are £70 for one whole year and they cover everything

Re: Apple care plus

Anonymous — Sat, 08 Nov 2014 08:56:38 GMT

Thank you for that. They do seem to be the cheapest and best option I will try and see if they have any reviews to see what they're like if you do need to claim

Re: Apple care plus

Anonymous — Sat, 08 Nov 2014 09:06:19 GMT

Always check any companies Terms & Conditions is my advice. 😄

Let us know how you find them.

What drew you to them @Anonymous ? (Apart from premiums 😉 )

Re: Apple care plus

Anonymous — Sat, 08 Nov 2014 09:48:46 GMT

They were the cheapest at the time that I could find, it was straight forward found reviews and things on money saving expert website and the access is £50 - £75 for iPhone all in all a pretty good deal they cover theft, liquid damage, accidental damage etc there's a lot have to look it up and that's the full cover so that's why it's £70 a month

Re: Apple care plus

Anonymous — Sat, 08 Nov 2014 10:02:16 GMT

Sounds good.

I nearly took on ProtectMyBubble until I looked at the small print ref paying it up if paying by monthly instalments ,and that they replace phones with a similar aged one. Not new. (It may have changed now)

I wondered where they'd get say an 8 month old iPhone from to supply !

Good to hear your happy with your choice. 😄

Re: Apple care plus

Anonymous — Sat, 08 Nov 2014 10:10:48 GMT

Now with Insurance2go it says they will get you to send the handset to get repaired but if it can't be repaired then they will replace with either a refurbished or new handset depending. And that sometimes colour may be compromised

Re: Apple care plus

Anonymous — Sat, 08 Nov 2014 10:37:14 GMT

That's sound better than PYB then.

What does it "depend "on wether you get a refurbished or new handset ?

Re: Apple care plus

Anonymous — Sat, 08 Nov 2014 10:43:00 GMT

That I'm not too sure about. Maybe stock levels of refurbished?

Re: Apple care plus

Anonymous — Sat, 08 Nov 2014 10:45:11 GMT

Am I correct in thinking Apple replace with returns too? Apologies if I'm wrong

Re: Apple care plus

Cleoriff — Sat, 08 Nov 2014 10:54:24 GMT

I have my phone insured with my building society.......I have been with them for years and the offer was excellent. No excess and a replacement phone as quickly as possibly.

Please note this is a bonus type account...only eligible for long term customers.. So there are some benefits to getting older it seems...:smileywink:

Re: Apple care plus

Anonymous — Sat, 08 Nov 2014 11:10:52 GMT

Apple only replace if it can't be fixed and if the phone is still under warrantee

Re: Apple care plus

Anonymous — Sat, 08 Nov 2014 11:12:39 GMT

@cutekitty sorry what I meant was Do Apple replace with new or refurbs I had my iPhone 5S replaced about 3 months after its release but didn't ask if it was a refurb or new.

Re: Apple care plus

Anonymous — Sat, 08 Nov 2014 11:16:50 GMT

I deffo feel they use refurb. I had one once too and asked and he kept beating around the bush. It came out of some plain cardboard box not retail packaging and I asked so is this a brand new one and he goes well of course it's new. Hmmmm