https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801451#M131573 Well my phone number was linked to it and now its gone because that number was disconnected and its trying to connect my Apple ID with my new contract number which isn't what I want because I'm waiting for my number to be transfered Sat, 25 Oct 2014 18:36:05 GMT Anonymous 2014-10-25T18:36:05Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801163#M131529 <P>So my SIM that I just disconnected recieves 4G but my new contract SIM doesn't</P><P>It defintely is a 4G SIM and contract</P> Sat, 25 Oct 2014 15:35:12 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801163#M131529 Anonymous 2014-10-25T15:35:12Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801169#M131530 Give it 24 hours to settle after the changeover - If no good call CS and get them to check your account is set up properly on the system. Sat, 25 Oct 2014 15:37:03 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801169#M131530 MI5 2014-10-25T15:37:03Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801171#M131531 Does it say 4G on the sim.<BR /><BR />Have you 4g turned on untie phones settings.<BR /><BR />What does it say in your myo2 Sat, 25 Oct 2014 15:37:24 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801171#M131531 Anonymous 2014-10-25T15:37:24Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801175#M131532 Currently waiting for change-over guys so I will give it time, my number still hasn't been put onto this contract and my old SIM is dead... waiting game Sat, 25 Oct 2014 15:38:15 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801175#M131532 Anonymous 2014-10-25T15:38:15Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801183#M131533 Keep us in the loop. <span class="lia-unicode-emoji" title=":grinning_face_with_smiling_eyes:">😄</span> Sat, 25 Oct 2014 15:39:13 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801183#M131533 Anonymous 2014-10-25T15:39:13Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801185#M131534 <BLOCKQUOTE><HR />@Anonymous wrote:<BR />Currently waiting for change-over guys so I will give it time, my number still hasn't been put onto this contract and my old SIM is dead... waiting game<HR /></BLOCKQUOTE><P>Wouldn't expect it to be showing 4G yet then.....</P> Sat, 25 Oct 2014 15:39:41 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801185#M131534 MI5 2014-10-25T15:39:41Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801193#M131535 Nope, cannot even send texts or anything from the number so its not ready yet <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> Sat, 25 Oct 2014 15:42:12 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801193#M131535 Anonymous 2014-10-25T15:42:12Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801195#M131536 Tried turning airplane mode on and off to reset it. Sat, 25 Oct 2014 15:43:02 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801195#M131536 Anonymous 2014-10-25T15:43:02Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801199#M131537 Yes, currently just left it turned off, o2 guy on the phone at the time did say I will have to keep turning it on and off in the next 2 hours Sat, 25 Oct 2014 15:43:44 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801199#M131537 Anonymous 2014-10-25T15:43:44Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801201#M131538 Sounds about right. Sat, 25 Oct 2014 15:44:34 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801201#M131538 Anonymous 2014-10-25T15:44:34Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801203#M131539 Patience my dear girl <img class="lia-deferred-image lia-image-emoji" src="https://community.o2.co.uk/html/@86490D440D0190FE6D301D335D2A66D8/images/smilies/011.png" alt="slight_smile" title="slight_smile" /> Sat, 25 Oct 2014 15:46:07 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801203#M131539 MI5 2014-10-25T15:46:07Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801215#M131540 <P>So they needed my mother.... she said yes once and thats all they needed!</P><P>&nbsp;</P><P><img id="smilie_sonst_024" class="emoticon emoticon-smilie_sonst_024" src="https://community.o2.co.uk/html/@12841E311A5EA4ED2CD3F9778F13FCF2/images/smilies/smilie_sonst_024.gif" alt="D'oh!" title="D'oh!" /></P> Sat, 25 Oct 2014 15:48:54 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801215#M131540 Anonymous 2014-10-25T15:48:54Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801227#M131541 <BLOCKQUOTE><HR />@Anonymous wrote:<BR /><P>So they needed my mother.... she said yes once and thats all they needed!</P><P>&nbsp;</P><P><img id="smilie_sonst_024" class="emoticon emoticon-smilie_sonst_024" src="https://community.o2.co.uk/html/@12841E311A5EA4ED2CD3F9778F13FCF2/images/smilies/smilie_sonst_024.gif" alt="D'oh!" title="D'oh!" /></P><HR /></BLOCKQUOTE><P>Yep, mentioned that last night&nbsp;<img id="hug_smiley" class="emoticon emoticon-hug_smiley" src="https://community.o2.co.uk/html/@48E7068753D4F621DC8CD824AB5C2942/images/smilies/hug_smiley.gif" alt="Hug" title="Hug" /></P> Sat, 25 Oct 2014 15:56:34 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801227#M131541 MI5 2014-10-25T15:56:34Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801231#M131542 Glad you're sorted. Sat, 25 Oct 2014 15:59:11 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801231#M131542 Anonymous 2014-10-25T15:59:11Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801233#M131543 <P>Simple in the end:smileywink:</P> Sat, 25 Oct 2014 16:00:06 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801233#M131543 jonsie 2014-10-25T16:00:06Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801241#M131544 Simple but having to fork out almost £70 more than quoted <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> Sat, 25 Oct 2014 16:02:50 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801241#M131544 Anonymous 2014-10-25T16:02:50Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801247#M131545 Ouch !<BR /><BR />Why ? Sat, 25 Oct 2014 16:04:09 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801247#M131545 Anonymous 2014-10-25T16:04:09Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801249#M131546 <P>That's some difference to what you were expecting <img id="smileysurprised" class="emoticon emoticon-smileysurprised" src="https://community.o2.co.uk/i/smilies/16x16_smiley-surprised.gif" alt="Smiley Surprised" title="Smiley Surprised" /></P> Sat, 25 Oct 2014 16:05:19 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801249#M131546 jonsie 2014-10-25T16:05:19Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801253#M131547 Incredible variation there.....? Sat, 25 Oct 2014 16:06:35 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801253#M131547 MI5 2014-10-25T16:06:35Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801257#M131548 Yes.... he investigated it and everything but he was baffled as to why I was quoted less than what he told me today.... <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> not happy Sat, 25 Oct 2014 16:07:53 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801257#M131548 Anonymous 2014-10-25T16:07:53Z