https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801313#M131564 The way I'm testing is it using my Macbook to send a sms as its all set up with that number and stuff, its failing to send so not ready yet... Sat, 25 Oct 2014 16:37:19 GMT Anonymous 2014-10-25T16:37:19Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801163#M131529 <P>So my SIM that I just disconnected recieves 4G but my new contract SIM doesn't</P><P>It defintely is a 4G SIM and contract</P> Sat, 25 Oct 2014 15:35:12 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801163#M131529 Anonymous 2014-10-25T15:35:12Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801169#M131530 Give it 24 hours to settle after the changeover - If no good call CS and get them to check your account is set up properly on the system. Sat, 25 Oct 2014 15:37:03 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801169#M131530 MI5 2014-10-25T15:37:03Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801171#M131531 Does it say 4G on the sim.<BR /><BR />Have you 4g turned on untie phones settings.<BR /><BR />What does it say in your myo2 Sat, 25 Oct 2014 15:37:24 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801171#M131531 Anonymous 2014-10-25T15:37:24Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801175#M131532 Currently waiting for change-over guys so I will give it time, my number still hasn't been put onto this contract and my old SIM is dead... waiting game Sat, 25 Oct 2014 15:38:15 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801175#M131532 Anonymous 2014-10-25T15:38:15Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801183#M131533 Keep us in the loop. <span class="lia-unicode-emoji" title=":grinning_face_with_smiling_eyes:">😄</span> Sat, 25 Oct 2014 15:39:13 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801183#M131533 Anonymous 2014-10-25T15:39:13Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801185#M131534 <BLOCKQUOTE><HR />@Anonymous wrote:<BR />Currently waiting for change-over guys so I will give it time, my number still hasn't been put onto this contract and my old SIM is dead... waiting game<HR /></BLOCKQUOTE><P>Wouldn't expect it to be showing 4G yet then.....</P> Sat, 25 Oct 2014 15:39:41 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801185#M131534 MI5 2014-10-25T15:39:41Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801193#M131535 Nope, cannot even send texts or anything from the number so its not ready yet <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> Sat, 25 Oct 2014 15:42:12 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801193#M131535 Anonymous 2014-10-25T15:42:12Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801195#M131536 Tried turning airplane mode on and off to reset it. Sat, 25 Oct 2014 15:43:02 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801195#M131536 Anonymous 2014-10-25T15:43:02Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801199#M131537 Yes, currently just left it turned off, o2 guy on the phone at the time did say I will have to keep turning it on and off in the next 2 hours Sat, 25 Oct 2014 15:43:44 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801199#M131537 Anonymous 2014-10-25T15:43:44Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801201#M131538 Sounds about right. Sat, 25 Oct 2014 15:44:34 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801201#M131538 Anonymous 2014-10-25T15:44:34Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801203#M131539 Patience my dear girl <img class="lia-deferred-image lia-image-emoji" src="https://community.o2.co.uk/html/@86490D440D0190FE6D301D335D2A66D8/images/smilies/011.png" alt="slight_smile" title="slight_smile" /> Sat, 25 Oct 2014 15:46:07 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801203#M131539 MI5 2014-10-25T15:46:07Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801215#M131540 <P>So they needed my mother.... she said yes once and thats all they needed!</P><P>&nbsp;</P><P><img id="smilie_sonst_024" class="emoticon emoticon-smilie_sonst_024" src="https://community.o2.co.uk/html/@12841E311A5EA4ED2CD3F9778F13FCF2/images/smilies/smilie_sonst_024.gif" alt="D'oh!" title="D'oh!" /></P> Sat, 25 Oct 2014 15:48:54 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801215#M131540 Anonymous 2014-10-25T15:48:54Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801227#M131541 <BLOCKQUOTE><HR />@Anonymous wrote:<BR /><P>So they needed my mother.... she said yes once and thats all they needed!</P><P>&nbsp;</P><P><img id="smilie_sonst_024" class="emoticon emoticon-smilie_sonst_024" src="https://community.o2.co.uk/html/@12841E311A5EA4ED2CD3F9778F13FCF2/images/smilies/smilie_sonst_024.gif" alt="D'oh!" title="D'oh!" /></P><HR /></BLOCKQUOTE><P>Yep, mentioned that last night&nbsp;<img id="hug_smiley" class="emoticon emoticon-hug_smiley" src="https://community.o2.co.uk/html/@48E7068753D4F621DC8CD824AB5C2942/images/smilies/hug_smiley.gif" alt="Hug" title="Hug" /></P> Sat, 25 Oct 2014 15:56:34 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801227#M131541 MI5 2014-10-25T15:56:34Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801231#M131542 Glad you're sorted. Sat, 25 Oct 2014 15:59:11 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801231#M131542 Anonymous 2014-10-25T15:59:11Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801233#M131543 <P>Simple in the end:smileywink:</P> Sat, 25 Oct 2014 16:00:06 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801233#M131543 jonsie 2014-10-25T16:00:06Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801241#M131544 Simple but having to fork out almost £70 more than quoted <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> Sat, 25 Oct 2014 16:02:50 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801241#M131544 Anonymous 2014-10-25T16:02:50Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801247#M131545 Ouch !<BR /><BR />Why ? Sat, 25 Oct 2014 16:04:09 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801247#M131545 Anonymous 2014-10-25T16:04:09Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801249#M131546 <P>That's some difference to what you were expecting <img id="smileysurprised" class="emoticon emoticon-smileysurprised" src="https://community.o2.co.uk/i/smilies/16x16_smiley-surprised.gif" alt="Smiley Surprised" title="Smiley Surprised" /></P> Sat, 25 Oct 2014 16:05:19 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801249#M131546 jonsie 2014-10-25T16:05:19Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801253#M131547 Incredible variation there.....? Sat, 25 Oct 2014 16:06:35 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801253#M131547 MI5 2014-10-25T16:06:35Z https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801257#M131548 Yes.... he investigated it and everything but he was baffled as to why I was quoted less than what he told me today.... <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> not happy Sat, 25 Oct 2014 16:07:53 GMT https://community.o2.co.uk/t5/Apple/New-contract-SIM-doesn-t-receive-4G/m-p/801257#M131548 Anonymous 2014-10-25T16:07:53Z