topic Re: No service in Apple

No service

Anonymous — Thu, 23 Oct 2014 16:50:36 GMT

My iPhone 5s came today, I put the sim in, charged it up and set the clock etc but it says I have no service. I've gone down the "settings, general, about" route but I got no message about upgrading. Am I missing something obvious?

Re: No service

Anonymous — Thu, 23 Oct 2014 16:52:33 GMT

Have you performed the sim swap if your original sim was not a nano sim

http://swapmysim.o2.co.uk

Re: No service

Anonymous — Thu, 23 Oct 2014 16:57:15 GMT

Ah, no not yet :-/..... Doing that now. Thanks 🙂

Re: No service

MI5 — Thu, 23 Oct 2014 16:58:16 GMT

If this is a new contract you will need to activate the sim first.
You can try live chat or call CS from the landline numbers on this link if you'd prefer http://www.o2.co.uk/contactus

Re: No service

Anonymous — Thu, 23 Oct 2014 17:14:14 GMT

Thank you. Life chat was unavailable and I'm a bit of a technophobe. Thank you both for your help

Re: No service

Beenherebefore — Thu, 23 Oct 2014 17:22:35 GMT

@Eva..........love the username

Re: No service

Cleoriff — Thu, 23 Oct 2014 17:26:41 GMT

@Beenherebefore wrote:
@Anonymous..........love the username

Yes...quite brilliant...

Re: No service

Anonymous — Thu, 23 Oct 2014 17:30:30 GMT

You're welcome.

Allow from a few minutes to approximately 24 hours for the swap to complete.

Either turn the phone off and on or turn airplane mode on and off ,approx every 30 minutes to help the re connection with the Network.

Re: No service

MI5 — Thu, 23 Oct 2014 17:31:10 GMT

Good luck