topic Re: time incorrect in Apple

time incorrect

Anonymous — Tue, 14 Oct 2014 08:37:31 GMT

Hi, my time is incorrect on my iphone 5s if i set it manually it just stays on the time ive set it to.

ive tried all the resets, toggling airplane mode on and off, setting time zones etc

any ideas?

Re: time incorrect

Anonymous — Tue, 14 Oct 2014 08:42:49 GMT

Have you set the time zone to London in settings , general, time and date.

Try a soft reset.

Holding the Top Sleep/Wake Button and Home Button until the Apple Logo appears, and then let go of both. Your iPhone will reset.

Re: time incorrect

Anonymous — Tue, 14 Oct 2014 08:43:31 GMT

yes

Re: time incorrect

Anonymous — Tue, 14 Oct 2014 08:47:08 GMT

Okay.

Have you tried the soft reset option ?

Edit : Apple help link http://support.apple.com/kb/ts3920

Re: time incorrect

Anonymous — Tue, 14 Oct 2014 08:48:27 GMT

This was in a website

Go to Settings > General > Date & Time.
Turn the “Set Automatically” option to OFF
Plug the phone into your computer and sync it using iTunes.
Go back to the Date & Time options page and switch “Set Automatically” back to ON.

Re: time incorrect

Anonymous — Tue, 14 Oct 2014 08:50:50 GMT

ok, it will have to wait till i get home now but i'll try that
watch this space!

Re: time incorrect

MI5 — Tue, 14 Oct 2014 09:02:42 GMT

So if you set the time manually, the clock never advances from what you've set it too....?
am I reading that correctly?

Re: time incorrect

viridis — Tue, 14 Oct 2014 09:06:59 GMT

Looks that way to me.

Re: time incorrect

MI5 — Tue, 14 Oct 2014 09:10:34 GMT

This suggests a failure of the crystal oscillator so it would have to go in for repair http://www.witesomtesla.com/forums/topic/iphone-5-clock-doesnt-change-and-bluetooth-not-working/

Re: time incorrect

jonsie — Tue, 14 Oct 2014 09:15:13 GMT

How long have you had the phone? Has it been ok previously?

A sudden failure would point to a fault developing as above.

Re: time incorrect

Anonymous — Tue, 14 Oct 2014 09:27:00 GMT

Please let us know how you get on.

If the tips don't work then please do consider making the appointment at the Genius Bar. http://www.apple.com/uk/retail/geniusbar/ As they would run a diagnostic on it for you.

If it's over a year old and you don't have Apple care + then they may offer you an out of warranty replacement at a cost.

Or possibly look at home contents or bank account insurance cover. Excess fees may apply.

Re: time incorrect

MI5 — Tue, 14 Oct 2014 09:28:12 GMT

Let us establish the fault first before presuming next steps.

Re: time incorrect

jonsie — Tue, 14 Oct 2014 09:30:06 GMT

Which is why I'm asking the questions as to how long the OP has had the phone/fault.