topic Re: Phone not working. in Apple

Phone not working.

Anonymous — Fri, 10 Oct 2014 06:43:28 GMT

My phone don't let me make outgoing calls, just keeps saying called failed?

Re: Phone not working.

Cleoriff — Fri, 10 Oct 2014 07:14:08 GMT

Hi @Anonymous

Welcome to the forum

Could you give us a bit more information about your phone.. make etc. How long have you had this problem?

Any other issues other than making calls?

Re: Phone not working.

Anonymous — Fri, 10 Oct 2014 07:14:58 GMT

Is the handset displaying signal?

Firstly, thrying taking the battery and sim out of handset and the putting back together. When you restart the handset it will re-register the sim to the network.

Also, make sure you have Airplane mode turned off.

Re: Phone not working.

Anonymous — Fri, 10 Oct 2014 07:35:28 GMT

Hi

Try turning your phone off, clean sim and reinsert and turn back on.

Check here with your full post code http://status.o2.co.uk

Contact O2 via phone to ensure your account is ok.

http://www.o2.co.uk/contactus

And work through these generic self help tips http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-everyone/m-p/593752#M59833

Re: Phone not working.

MI5 — Fri, 10 Oct 2014 13:56:07 GMT

Have you paid your bill or got credit if PAYG ?