topic Re: Wifi issues (Again) in Apple

Wifi issues (Again)

Bez89 — Tue, 30 Sep 2014 16:35:26 GMT

I upgraded to the iPhone 6 on Saturday, and I'm having issues with wifi. It will be fine, the suddenly disappear, and won't connect or find any wifi sources unless I turn the phone off then on again. I've tried the hard reset and everything, and it's still doing it. I'm concerned because I had a very similar issue, when I got my iPhone 5. That wouldn't find any wifi, and it turned out it was an issue with the receiver on the phone, and I had to get it replaced. This is very similar, as when mine losses wifi, my missus's is fine, also mine doesn't find all networks that hers does. I'll be really annoyed if the same thing has happened twice.

Re: Wifi issues (Again)

Anonymous — Tue, 30 Sep 2014 16:39:53 GMT

Are you in iOS 8.0.2

If not upgrade as this has bug fixes.

And or try

Settings -> General -> Reset -> Reset Network Settings.

Re: Wifi issues (Again)

MI5 — Tue, 30 Sep 2014 16:49:37 GMT

I see you've already tried a reset so if you are still having problems book an appointment in an Apple store to have the phone checked out.

http://concierge.apple.com/reservation/gb/en/techsupport/

Re: Wifi issues (Again)

Anonymous — Tue, 30 Sep 2014 16:59:57 GMT

Mine was doing the same yesterday and I updated to IOS 8.0.2, in the end I had to do the hard reset, and it was ok till after I finished work and got home, it was doing it again after I put wifi on, so I had to switch the the plug for the Internet off and switch it back on, upto now it working for now till the next time it happens.

Re: Wifi issues (Again)

Bez89 — Tue, 30 Sep 2014 17:03:03 GMT

Cheers guys, I've upgraded, and done just about everything else I can think of. Just been on O2 live chat, and they told be to visit the store, and get the handset replaced.

Re: Wifi issues (Again)

MI5 — Tue, 30 Sep 2014 17:06:55 GMT

If you have a local Apple store you will get a better service - walk in / walk out with new phone if found faulty......

Re: Wifi issues (Again)

Bez89 — Tue, 30 Sep 2014 17:13:56 GMT

Not so sure now though MI5, just googled iPhone 6 wifi issues, and seems quite a few people having similar issues. One guy got a replacement handset and it was still happening, all had updated to the new iOS, so could be a problem with Apple still. Confused.com. 😣

Re: Wifi issues (Again)

MI5 — Tue, 30 Sep 2014 17:16:42 GMT

Sounds like it could be, unfortunately 😞

Re: Wifi issues (Again)

Anonymous — Tue, 30 Sep 2014 17:42:01 GMT

Lots of users had issues when upgrading from ios 8.0 to ios 8.0.1 especially on the iPhone 6 and 6+

As your still having issues on iOS 8.0.2 then you can either wait till the next patch ios or have a diagnostic run on it at a local Apple Store and most likely replaced if a fault shows or if under 14 days old from O2 they should swap it out for you ~ if they have any in stock.

This may help http://www.redmondpie.com/how-to-fix-ios-8-wifi-issues-on-iphone-and-ipad/

Re: Wifi issues (Again)

Bez89 — Tue, 30 Sep 2014 17:55:38 GMT

Cheers bandofbrothers, yea still having issues since 8.0.2, and quite a few are by the sounds of things. I've booked a genius appointment for Monday, if I don't get anywhere with that, I'll go to O2 and get it replaced. I know I've been a pain these last few days, with all my questions, thanks again to you all for your help. Some crap luck me, sure it's because I'm a Ginge. 😜

Re: Wifi issues (Again)

Anonymous — Tue, 30 Sep 2014 18:05:07 GMT

Hi

Not at all. We come here to help and assist so don't worry.

If the Genius finds the iPhone at fault they'll swap it out for you.

Would you let us know how you get on with this.

Re: Wifi issues (Again)

MI5 — Tue, 30 Sep 2014 18:25:38 GMT

Hope they can sort it for you

Re: Wifi issues (Again)

Bez89 — Tue, 30 Sep 2014 18:37:24 GMT

Cheers bandofbrothers and MI5, and will do. It is scary the amount of people having the exact same issue as me though, wifi dropping out, then finding nothing. Just the circle going round unless reset. Have a look on google, I definitely think it's an issue with Apple now.

Re: Wifi issues (Again)

MI5 — Tue, 30 Sep 2014 18:42:14 GMT

Hopefully they will recognise it as their issue and patch it quickly - I heard today that 8.1 could be out soon !!!

Re: Wifi issues (Again)

Anonymous — Wed, 01 Oct 2014 06:09:53 GMT

This is on iphonehacks as a possible interim fix.

http://www.iphonehacks.com/2014/09/fix-ios-8-wifi-problems.html

Re: Wifi issues (Again)

Bez89 — Mon, 06 Oct 2014 19:25:05 GMT

Hi all, just a quick update. Been to the Apple Store today, and the guy said there was definitely an issue with wifi on the phone. He couldn't be certain if it was in issue with the new iOS or not though, so they replaced the handset. My old one didn't pick up anything in the store, he did say a few people had been in with the same issue, and he too thought an update would be imminent. Phones been a lot better so far, here's hoping it continues. 😜

Re: Wifi issues (Again)

jonsie — Mon, 06 Oct 2014 19:30:18 GMT

You can't beat Apple for customer service, that's for sure.

Re: Wifi issues (Again)

Bez89 — Mon, 06 Oct 2014 19:44:00 GMT

Totally agree jonsie. 😀

Re: Wifi issues (Again)

MI5 — Mon, 06 Oct 2014 19:50:04 GMT

Shame they have to though 😞