topic Re: No Service for 2 days in Apple

No Service for 2 days

Anonymous — Fri, 21 Mar 2014 12:27:17 GMT

We've had no service for the past 2 days in our area. We have 3 phone in our house and can't use any due to them all being 02. 😞

Re: No Service for 2 days

Bambino — Fri, 21 Mar 2014 12:31:14 GMT

You can check to see if there are network problems here: http://status.o2.co.uk

If there is no problem showing, call Customer Service and report it. 202 for Pay Monthly. 4445 for Pay & Go.

Re: No Service for 2 days

Anonymous — Fri, 21 Mar 2014 12:34:16 GMT

Hi.

Try a reset of your iPhone by ;

Hold the Top Button and Home Button until the Apple Logo appears, and then let go of both. Your iPhone will reset.

And or ;

Settings , General , Reset , Reset Network Settings.

A self help thread.

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-everyone/m-p/593752#U593752

Credit to adamtemp64

Re: No Service for 2 days

Anonymous — Fri, 21 Mar 2014 14:38:58 GMT

same here, what area are u in im HD7

Re: No Service for 2 days

Anonymous — Fri, 21 Mar 2014 14:33:26 GMT

WHY DO FOLK KEEP SAYING TRY THIS TRY THAT WHEN MOST FOLK SAYING PROB ON MULTIPLE DEVICES

Re: No Service for 2 days

Anonymous — Fri, 21 Mar 2014 14:47:42 GMT

Because people are trying to help you out of their own time and at there own expense we are not paid by O2 how about thinking about that for a minute

Re: No Service for 2 days

Anonymous — Fri, 21 Mar 2014 14:52:01 GMT

i understand that and im sorry, but so frustrated with o2, the so called expert gurus say take sim out and re insert and switch on and off etc, they also say check coverage checker etc... my point to them is its on my phone my wifes phone and my ipad, they wont listen

Re: No Service for 2 days

Anonymous — Fri, 21 Mar 2014 14:53:14 GMT

I agree! If the network has gone down, sometimes devices need to be rebooted to reconnect. People don't always realise this so people giving such advice can really prove useful!

Re: No Service for 2 days

Anonymous — Fri, 21 Mar 2014 14:53:25 GMT

dont want to reset networksettings etc coz loose any entered wifi codes

Re: No Service for 2 days

Anonymous — Fri, 21 Mar 2014 14:54:37 GMT

yes i understand that too, but most folk have tried that before they get to the call them up and join forums stage

Re: No Service for 2 days

Anonymous — Fri, 21 Mar 2014 15:05:35 GMT

We understand people sometimes post to vent within reason of course.

Sometimes something we suggest has been overlooked and helps.

Other times we are here as a sounding board.

Re: No Service for 2 days

MI5 — Fri, 21 Mar 2014 15:07:57 GMT

@Anonymous wrote:
yes i understand that too, but most folk have tried that before they get to the call them up and join forums stage

We get many differing levels of knowledge coming here for help and unless people list everything they have already tried we tend to start at the bottom and work up