topic Re: iPhone not connecting to o2 in Apple

iPhone not connecting to o2

Anonymous — Sun, 09 Feb 2014 16:40:22 GMT

My new iphone wont seem to recognize O2, its just showing no network. Its a new sim card with my previous number. Any ideas how to fix this? Maybe the sim card isnt properly sorted out?

Thanks!

Re: iPhone not connecting to o2

MI5 — Sun, 09 Feb 2014 16:42:15 GMT

How long since the number transfer?
It can take upto 24 hours sometimes....

Re: iPhone not connecting to o2

Anonymous — Sun, 09 Feb 2014 16:43:28 GMT

Have you done the sim swap ?

http://swapmysim.o2.co.uk/

If so check your service status here http://status.o2.co.uk/

and keep turning it off and on.

Re: iPhone not connecting to o2

Anonymous — Sun, 09 Feb 2014 16:42:29 GMT

How long ago did you do the sim swap process it can take upto 24 hours to complete

Re: iPhone not connecting to o2

Anonymous — Sun, 09 Feb 2014 16:43:06 GMT

Snap x2

Re: iPhone not connecting to o2

Bambino — Sun, 09 Feb 2014 16:43:20 GMT

Which network did you port your number from?

Re: iPhone not connecting to o2

Anonymous — Sun, 09 Feb 2014 16:44:14 GMT

@Bambino wrote:
Which network did you port your number from?

Port ?

Did i miss that

Re: iPhone not connecting to o2

Bambino — Sun, 09 Feb 2014 16:47:51 GMT

Yep, you did.

Re: iPhone not connecting to o2

Anonymous — Sun, 09 Feb 2014 16:51:11 GMT

@Anonymous have you ported over to o2 from another mobile phone network ?

Re: iPhone not connecting to o2

Anonymous — Sun, 09 Feb 2014 16:52:41 GMT

no, its an O2 number, and it was 24 hours ago. I'll try the turning it off and on a couple of times, thanks guys!

Re: iPhone not connecting to o2

Anonymous — Sun, 09 Feb 2014 16:53:48 GMT

@Anonymous wrote:
no, its an O2 number, and it was 24 hours ago. I'll try the turning it off and on a couple of times, thanks guys!

Ah Ok.

Thought id missed something !

Let us know how you get on.

Re: iPhone not connecting to o2

MI5 — Sun, 09 Feb 2014 16:54:17 GMT

Just switching airplane mode on and off does the same thing.

Re: iPhone not connecting to o2

Bambino — Sun, 09 Feb 2014 16:57:33 GMT

Let us know if the suggestions offered have worked. If not, you will have to contact Customer Service or call into an O2 store.

Re: iPhone not connecting to o2

Anonymous — Sun, 09 Feb 2014 17:11:15 GMT

Do let us know how you get on