topic Re: Fingerprint Scan Issues Since Update in Apple

Fingerprint Scan Issues Since Update

gemz4the1 — Fri, 07 Feb 2014 15:58:23 GMT

Has anybody else had any issues with the fingerprint scanner on iPhone 5s since the minor iOS update a few days ago?

The phone does not recognise the fingerprint quite a lot. I have made sure that my hands are clean and no moisturiser on them or anything. I have deleted the prints and re-added them but still no luck.

Could it be anything to do with the update?

Re: Fingerprint Scan Issues Since Update

Anonymous — Fri, 07 Feb 2014 16:00:23 GMT

I have no finger print or other issues since the update.

Re: Fingerprint Scan Issues Since Update

Anonymous — Fri, 07 Feb 2014 16:04:27 GMT

Hi,

Im on iOS 7.0.5 with no issues.

I've mentioned before that my choice was to take scans of the same thumb print twice etc.

Apparently the touch id learns as its being used.

Look here http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Overtraining-Touch-ID-for-better-results/m-p/622718#U622718

although i'm not convinced it makes any difference !!

Apple link with help info http://support.apple.com/kb/HT5883

Re: Fingerprint Scan Issues Since Update

gemz4the1 — Fri, 07 Feb 2014 16:28:30 GMT

Thanks for the advice BoB

Re: Fingerprint Scan Issues Since Update

Anonymous — Fri, 07 Feb 2014 16:30:00 GMT

You're most welcome @gemz4the1

Re: Fingerprint Scan Issues Since Update

Anonymous — Sat, 08 Feb 2014 09:32:18 GMT

@gemz4the1 wrote:
Has anybody else had any issues with the fingerprint scanner on iPhone 5s since the minor iOS update a few days ago?

The phone does not recognise the fingerprint quite a lot. I have made sure that my hands are clean and no moisturiser on them or anything. I have deleted the prints and re-added them but still no luck.

Could it be anything to do with the update?

I have not had any issue with Touch ID since the update or at all with Touch ID.

Perhaps follow the steps in this video guide I made and see if this helps matters

Re: Fingerprint Scan Issues Since Update

gemz4the1 — Sun, 09 Feb 2014 12:30:12 GMT

Thanks Fatboy - I'll give it a try