topic Re: iMessage in Apple

iMessage

Anonymous — Thu, 06 Feb 2014 10:51:36 GMT

I recently changed phone from blackberry to iPhone. Got new sim. Problem is iMessage doesn't work with my mobile number. People have to use my email address to send me iMessage. Why is this and how can I fix it?

Re: iMessage

Anonymous — Thu, 06 Feb 2014 10:55:00 GMT

Do you have a iphone data bolt on you can check this in my O2 it should say data for iphone

Re: iMessage

MI5 — Thu, 06 Feb 2014 11:00:22 GMT

iData is not required for iMessage, but you do need to have your phone number in the iMessage settings.

Re: iMessage

Anonymous — Thu, 06 Feb 2014 11:03:23 GMT

Phone number is under iMessage as well as email address still doesn't work

Re: iMessage

MI5 — Thu, 06 Feb 2014 11:06:08 GMT

Does it say activated or waiting for activation ?

Does data work on phone for other things like internet etc....?

Phone number ticked as default in iMessage settings?

Re: iMessage

Anonymous — Thu, 06 Feb 2014 11:10:06 GMT

Yes I do but iMessage is sony thru wifi

Re: iMessage

Anonymous — Thu, 06 Feb 2014 11:11:13 GMT

Says activated. I can send iMessages no problem. Data works too. Yes number is ticked

Re: iMessage

Anonymous — Thu, 06 Feb 2014 11:12:54 GMT

Have you tried switching iMessage off then back on again

Re: iMessage

MI5 — Thu, 06 Feb 2014 11:20:29 GMT

Sounds like you need to do a reset by holding home and power until you see Apple logo on screen.

Re: iMessage

Anonymous — Thu, 06 Feb 2014 12:00:57 GMT

Any luck with this ?

Re: iMessage

gemz4the1 — Thu, 06 Feb 2014 17:57:25 GMT

Are your settings on to send and receive from all addresses (your mobile number and your emial address)?

Try logging out of iMessage and turn it off then reboot your phone and log in to iMessage again.

Re: iMessage

Anonymous — Thu, 06 Feb 2014 18:07:18 GMT

Thanks a reboot sorted out the problem. Thanks for everybody's help

Re: iMessage

gemz4the1 — Thu, 06 Feb 2014 18:11:16 GMT

Glad you have it working now

Re: iMessage

Anonymous — Sun, 09 Feb 2014 11:30:19 GMT

Sorry, I do not think my last post has appeared 😞 I may have clicked cancel instead of post or it might be that posts are moderated first.

My previous post was about imessaging and how in some areas, like mine, at the moment are not working. I spoke to o2 guru and he gave me the link to check the status and anyone in the LL12 area will be unable to text using imessage. The status message is:

"Sorry we're currently working on a phone mast in this area

You might experience problems making calls, using the internet, or sending/receiving emails in this area.

Updated 11:00 (refreshed hourly). Recent faults might not show yet.

If you need to check the status in your area the link is

http://status.o2.co.uk/#13919441018655&if_height=601

regards

WRAC595

Re: iMessage

gemz4the1 — Sun, 09 Feb 2014 12:42:03 GMT

Hi @Anonymous and welcome to the community.

As iMessages run through the internet (wifi or data), then there will be problems sending/receiving them if there is an issue in your area. If it is possible, try connecting to the wifi rather than using your data and that may help.

Re: iMessage

perksie — Mon, 10 Feb 2014 00:28:54 GMT

@Anonymous wrote:
Sorry, I do not think my last post has appeared :

As you are only showing one post in the box to the left you must have cancelled the previous one.

You can check the status site for updates on the mast problem here:

http://status.o2.co.uk/