topic Re: free £20 top up for christmas in Apple

free £20 top up for christmas

Anonymous — Wed, 05 Feb 2014 13:08:36 GMT

was told if i txt christmas o2 were giving their customers £20 at the end of january,i txt o2 in december and got a txt back to say i got it,still waiting on it...dose any1 know if i need to claim it anyway or what should i do??

Re: free £20 top up for christmas

MI5 — Wed, 05 Feb 2014 13:13:33 GMT

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Christmas-Bonus-of-free-20-Saw-promised-a-free-top-up-never-got/td-p/621518

Re: free £20 top up for christmas

adamtemp64 — Wed, 05 Feb 2014 13:13:38 GMT

did you buy one of the 7 phones listed here ? http://www.o2.co.uk/termsandconditions/rewards/pay-and-go-20-pound-o2-rewards-christmas-promotion-terms-and-conditions

Re: free £20 top up for christmas

MI5 — Wed, 05 Feb 2014 13:14:56 GMT

You've gotta blame the likes of Facebook for all this. It went round like a plague to text O2 for £20 free without any mention of the qualifying promotion terms....

Re: free £20 top up for christmas

Anonymous — Wed, 05 Feb 2014 13:16:06 GMT

The text you received back was an automated standard reply.

Seems this went viral on the internet !

Re: free £20 top up for christmas

gemz4the1 — Wed, 05 Feb 2014 13:32:57 GMT

A lot of people were texting, posting and emailing about this 'promotion'.

As the saying goes - 'if it seems too good to be true then it is'

It is highly unlikely that O2 (or any other company) will just give you £20 for nothing. If you went on the O2 website at the time of the offer then the terms and conditions were clearly stated, however when people were forwarding the offer to their friends, they failed to mention that a phone had to be bought in order to be eligible for this promotion.

If you did not purchase one of the qualifying phones within the time period then you will not be eligible for the £20.

Re: free £20 top up for christmas

Anonymous — Wed, 05 Feb 2014 13:47:52 GMT

well bugger that then,buying a phone wasn't mentioned at all,sorry for bringing this subject up again!!!

Re: free £20 top up for christmas

gemz4the1 — Wed, 05 Feb 2014 13:50:56 GMT

@Anonymous wrote:
well bugger that then,buying a phone wasn't mentioned at all,sorry for bringing this subject up again!!!

Please don't apologise.

We are just trying to make it clear to you that there were conditions in place in order to make you eligible for the £20 and clearly you were not told about this.

It is an easy mistake to make - many people have been asking the same question.

Re: free £20 top up for christmas

perksie — Wed, 05 Feb 2014 16:27:14 GMT

@Anonymous wrote:
well bugger that then,buying a phone wasn't mentioned at all,sorry for bringing this subject up again!!!

But then the message you had wasn't from O2!

Re: free £20 top up for christmas

MI5 — Wed, 05 Feb 2014 17:39:17 GMT

Just more facebook rubbish - another good reason to avoid it.

Re: free £20 top up for christmas

Anonymous — Wed, 05 Feb 2014 17:41:16 GMT

A lot was word of mouth too.

I tried to put most of my circle of friends and work colleagues right on this but some insisted on sending the text " just in case"

Rolls eyes !!