topic IPHONE 5 Sim Swap to keep same number on NANO Sim. in Apple

IPHONE 5 Sim Swap to keep same number on NANO Sim.

Anonymous — Wed, 05 Feb 2014 01:14:24 GMT

I recently Bought a Apple Iphone 5 online and switched my Number to the new NANO Sim card in a Local 02 shop.
They Switched my Phone Number across and advised it can take up to 1 - 2hour for it to change details across.
It's now 12 hours and My phone network has been set on "No Service" all day, Cannot get set up with 02 uk.
Updated to IOS 7, Have turned off my Old phone (Iphone 4) and new Phone (Iphone 5) for more than one hour and still same issue.
Have tried also Resetting the Network by General then Reset, Same issue.
Also Connected to Itunes, But same issue.

Anyone know any fixes?

Re: IPHONE 5 Sim Swap to keep same number on NANO Sim.

Anonymous — Wed, 05 Feb 2014 01:24:03 GMT

Hi

This can take up to 24 hours to take effect. Would recommend you turn your new phone off and on again periodically to refresh the network on it.

Re: IPHONE 5 Sim Swap to keep same number on NANO Sim.

Anonymous — Wed, 05 Feb 2014 01:33:34 GMT

Thanks for the advice, Will try this.

Re: IPHONE 5 Sim Swap to keep same number on NANO Sim.

Anonymous — Wed, 05 Feb 2014 01:40:20 GMT

Please update us on how you get on.

Welcome to the community.

Re: IPHONE 5 Sim Swap to keep same number on NANO Sim.

MI5 — Wed, 05 Feb 2014 08:44:31 GMT

Has your old sim card turned off yet? If so, it means the process has started and will usually only take a couple of hours from when the old sim turns off.

Re: IPHONE 5 Sim Swap to keep same number on NANO Sim.

Anonymous — Wed, 05 Feb 2014 15:08:45 GMT

Yeah I had Turned the Old Phone off and the No Service has happened on that Phone within one hour of the Switch.
But my new Phone is currently still displaying the No Service issue.
It's been now ruffly 25 Hours with the No Service.
Currently have it Turned off to see if waiting an Hour will resolve it.

Re: IPHONE 5 Sim Swap to keep same number on NANO Sim.

Anonymous — Wed, 05 Feb 2014 15:09:57 GMT

Yeah , Will let yous know of any updates as they happen.
Has now been 25 Hours and Still receiving the No Service.
If continues may Call into the 02 Shop who did the Sim Swap and see what they Think.

Re: IPHONE 5 Sim Swap to keep same number on NANO Sim.

MI5 — Wed, 05 Feb 2014 15:16:02 GMT

Something not right - It should have been activated by now.
Any local issues reported ? http://status.o2.co.uk/

Re: IPHONE 5 Sim Swap to keep same number on NANO Sim.

Anonymous — Wed, 05 Feb 2014 15:22:15 GMT

None that Have been Reported, I had checked with few People I know, And there 02 Network is working fine.
It could be the Person in the 02 Shop didn't set it up correctly ?
The First time we swapped Sim they had me Call out a Code.
But I had to take it back down as the Sim the First time never worked.
When we entered the Sim, I didn't get the Text to my Old Phone, and they Had put the SIM in for me and Said wait 2 Hours or so.

Re: IPHONE 5 Sim Swap to keep same number on NANO Sim.

MI5 — Wed, 05 Feb 2014 15:29:41 GMT

Yeah, sounds like something went wrong right there at the beginning.....
I'd get another new sim and start over.....

Re: IPHONE 5 Sim Swap to keep same number on NANO Sim.

Anonymous — Wed, 05 Feb 2014 15:36:15 GMT

Yeah, What I'm going to do tomorrow is go into the 02 Shop and Request a New Nano Sim.
Or even Get them to check my Phone to see what would be holding this back.
Probably be only fix at this stage.
Thanks for the Help

Re: IPHONE 5 Sim Swap to keep same number on NANO Sim.

MI5 — Wed, 05 Feb 2014 15:40:26 GMT

Good luck and let us know how it goes.....

Re: IPHONE 5 Sim Swap to keep same number on NANO Sim.

Anonymous — Thu, 06 Feb 2014 18:25:28 GMT

Hey, Just updating yous on the Process.
I went into the 02 Shop today and they advised me to Turn Both old and New Phone of for 6 Hours and check it again.
If same issue continues then they said they will try and Swap the card again.

Re: IPHONE 5 Sim Swap to keep same number on NANO Sim.

MI5 — Thu, 06 Feb 2014 20:06:35 GMT

It shouldn't be taking this long - I think something went wrong.

Re: IPHONE 5 Sim Swap to keep same number on NANO Sim.

Anonymous — Fri, 07 Feb 2014 00:15:19 GMT

Yeah, I agree also, I have waited 11 Hours and Turned my Phone back on, Same no Service issue.
Will have to go back into the 02 shop again tomorrow to see what they think.

Re: IPHONE 5 Sim Swap to keep same number on NANO Sim.

Anonymous — Fri, 07 Feb 2014 14:47:12 GMT

Hey, called back in to 02 today and they checked my Phone,
Turned out that the Sim Card they had set up was not done correctly.
That would explain the No Network.
Have it now switched over to my Correct Number and shows "02 uk" But am receiving No Bars, Which Probably Normal as it was only done 1 Hour ago.

Re: IPHONE 5 Sim Swap to keep same number on NANO Sim.

MI5 — Fri, 07 Feb 2014 15:29:02 GMT

It's more promising at least...