topic Re: Dodgy upgrade call?! in Apple

Dodgy upgrade call?!

Anonymous — Mon, 03 Feb 2014 15:48:23 GMT

I just got a call from an unknown number supposedly from o2 saying i'm due for an upgrade

It sounded a bit dodgy, and they had no idea that i'd just received an upgrade!

Thought i'd ask to find out if o2 actually conduct these calls. I've been a customer for over 5 years and never had this before...

Cheers

Anonymous — Mon, 03 Feb 2014 15:52:21 GMT

I would never upgrade through a cold call.

Do that online or via the o2 high street shop.

O2 do allow certain partners access to perform upgrades.

MI5 — Mon, 03 Feb 2014 16:48:59 GMT

If it was a genuine call it would have displayed a number - It is something that is required by the regulator for all UK companies.

Anonymous — Mon, 03 Feb 2014 18:43:34 GMT

Agree with Bob. NEVER upgrade via cold call.

Always be the leader and call the companies you want to consider dealing with.