topic Re: Wifi in Apple

Wifi

Anonymous — Sat, 01 Feb 2014 12:02:35 GMT

My wifi hasnt worked for about 7 months, I have tried everything to get it to work but now I'm at the end of my tether about it.

Any help wth this will be greatly appreciated.

Re: Wifi

Anonymous — Sat, 01 Feb 2014 12:05:29 GMT

Which I phone are you using?

Have you changed your home broadband password or Internet provider? Have you replaced your router at all? Have you changed your routers name?

Re: Wifi

Anonymous — Sat, 01 Feb 2014 12:08:01 GMT

Try here http://support.apple.com/kb/TS1559

Or

Try a reset of your iPhone by ;

Hold the Top Button and Home Button until the Apple Logo appears, and then let go of both. Your iPhone will reset.

And or ;

Settings , General , Reset , Reset Network Settings.

Re: Wifi

Anonymous — Sat, 01 Feb 2014 12:10:24 GMT

The wifi button is disabled I have tred all of the tips and tricks to try get it to work,

I have tried doing all of the resets, nothing has worked.

I have the Iphone 4s by the way.

Re: Wifi

Anonymous — Sat, 01 Feb 2014 12:37:32 GMT

Then seek assistance from an apple Genius Bar.

Make an appointment here.

http://concierge.apple.com/reservation/gb/en/techsupport/

Re: Wifi

Anonymous — Sat, 01 Feb 2014 12:40:31 GMT

None of the stores are anywhere near me

Re: Wifi

Anonymous — Sat, 01 Feb 2014 12:53:49 GMT

Then either use their online service to return the phone or possibly use O2 's repair service but I would really go with apples route.

Re: Wifi

Anonymous — Sat, 01 Feb 2014 12:56:07 GMT

Have you tried hooking up to iTunes and carrying out a restore ?

Re: Wifi

Anonymous — Sat, 01 Feb 2014 13:35:34 GMT

I'm not sure if its hardware or software because it greyed out way before the i0s 7 update.

Re: Wifi

Anonymous — Sat, 01 Feb 2014 13:48:37 GMT

Try the restore first.

If no joy then it's hardware and will have to go to Apple (recommended ) or 02.

Re: Wifi

Anonymous — Sat, 01 Feb 2014 14:05:18 GMT

Just spoke to 02 and spoke to Apple support, because my phone isnt under warranty anymore I'm illegible for telephone support and I'm not wasting £25 to buy it.

Re: Wifi

Anonymous — Sat, 01 Feb 2014 14:11:09 GMT

If my link about wifi does not work and resets and restore don't work then theirs not much more you can do.

Google for the 'freezer' trick which may resolve this short term.

Re: Wifi

Anonymous — Sat, 01 Feb 2014 14:40:36 GMT

I did read about the heat/freeze method, I might give it a try.

Re: Wifi

Anonymous — Sat, 01 Feb 2014 14:46:46 GMT

Worth a try.

One other option is to buy an out of warranty refurb handset from Apple.

Apple link. http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iphone

Or look at a high street store such as CEX.