topic Re: Not receiving voicemail messages until turn on 3G in Apple

Not receiving voicemail messages until turn on 3G

Anonymous — Thu, 23 Jan 2014 21:16:30 GMT

Hi everyone can you help me, I've had this problem for some time now, if I miss a call and the caller leaves a message on voicemail I don't get it until I connect to 3G, also this week I've not been getting text messages until I connect to 3G, could someone tell me what's going on.
I have checked my settings and they are all correct as per the text off O2 for the settings.
One other thing is that 3G coverage is rubbish now (it wasn't ) my home town was brilliant for 3G but now it's hit and miss with it

Re: Not receiving voicemail messages until turn on 3G

Anonymous — Thu, 23 Jan 2014 21:21:44 GMT

3G is for data connection.

What's your service status saying ?

http://status.o2.co.uk

Sometimes switching to 2g if your phone allows it can help.

Try settings , general , reset , reset network settings and or Hold the Top Button and Home Button until the Apple Logo appears, and then let go of both. Your iPhone will reset.

Re: Not receiving voicemail messages until turn on 3G

adamtemp64 — Thu, 23 Jan 2014 21:22:12 GMT

As vvm needs a mobile data signal to deliver it over 2g data gprs or edge it will take a long time to deliver it to the iphone.

If you get notification but cannot listen on vvm dial 901 to listen it over the normal voice mail box.

Re: Not receiving voicemail messages until turn on 3G

Anonymous — Thu, 23 Jan 2014 22:28:52 GMT

I've done all the reset stuff loads of times, an example of what I mean about voicemail is as follows...
My friend rings me while I'm at work, I don't answer cos phone is in my locker, and she leaves a voice msg say she rings on Monday, now I don't have 3G on all the time so say it's now Thursday and I turn 3G on I then get a msg saying I have voicemail which is the msg that my friend left on Monday.
I know 3G is for data I'm a bit of a techy but this is baffling me

Re: Not receiving voicemail messages until turn on 3G

Anonymous — Thu, 23 Jan 2014 22:30:55 GMT

Have you tried turning voicemail off and then back on.

Re: Not receiving voicemail messages until turn on 3G

Anonymous — Thu, 23 Jan 2014 22:32:13 GMT

Maybe you need a replacement sim?

Re: Not receiving voicemail messages until turn on 3G

Anonymous — Thu, 23 Jan 2014 22:45:40 GMT

Yes many times

Re: Not receiving voicemail messages until turn on 3G

Anonymous — Thu, 23 Jan 2014 22:50:36 GMT

Look here http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/iOS-7-Voicemail-not-working/m-p/530818/highlight/true#M110915

Re: Not receiving voicemail messages until turn on 3G

Anonymous — Thu, 23 Jan 2014 22:52:02 GMT

Failing that give CS a call to make sure your account is ok.

202 contract.
4445 Payg.

Re: Not receiving voicemail messages until turn on 3G

Anonymous — Sat, 25 Oct 2014 19:04:55 GMT

Did you find a proper solution for this - I've gone to the "solved" thread but can't figure out from there which was the "proper" solution I should try?

Re: Not receiving voicemail messages until turn on 3G

MI5 — Sat, 25 Oct 2014 19:09:46 GMT

@Anonymous wrote:
Did you find a proper solution for this - I've gone to the "solved" thread but can't figure out from there which was the "proper" solution I should try?

I agree, it is a poor solution - What exactly is your problem?