topic Re: Sending As iMessage Instead Of Text in Apple

Sending As iMessage Instead Of Text

gemz4the1 — Wed, 22 Jan 2014 23:15:03 GMT

My mum decided to swap back to Samsung from Apple (for the 3rd time!). The problem is my phone keeps trying to send an iMessage to her. I turned off iMessage on her old phone and signed her out of Apple and iTunes before I reset her phone. I have tried deleting all of her details off my phone and even removing her number from my history and when I re-add from scratch it still comes up blue and tries to send all messages as an iMessage.

I know I can press the message whilst it's trying to send as an iMessage and select it to send as a text, but do I really have to do this every time I try to send a message?

Any ideas?

Re: Sending As iMessage Instead Of Text

Anonymous — Wed, 22 Jan 2014 23:22:44 GMT

Does she have an ipad or other apple device logged on with the same Apple ID

Re: Sending As iMessage Instead Of Text

gemz4the1 — Wed, 22 Jan 2014 23:23:55 GMT

No she only had the iPhone.

I triple checked everything was deactivated, turned off and signed out prior to resetting the phone.

Re: Sending As iMessage Instead Of Text

Anonymous — Wed, 22 Jan 2014 23:36:24 GMT

Have a look at this gemz it's a bit old now but seems to be exactly what's happening http://www.imore.com/imessage-bug-time-easy-fix

Re: Sending As iMessage Instead Of Text

gemz4the1 — Wed, 22 Jan 2014 23:55:37 GMT

Thanks for that link - the Apple support page was easy to navigate - I didn't even know that existed. I followed the instructions but, up to now, it's still coming up as an iMessage 😞

Re: Sending As iMessage Instead Of Text

Anonymous — Wed, 22 Jan 2014 23:57:41 GMT

Maybe it takes a while to kick in otherwise I'm a bit stumped myself 😞

Re: Sending As iMessage Instead Of Text

Anonymous — Wed, 22 Jan 2014 23:59:42 GMT

Another idea
I ran into this issue and tried many things to fix it. i deleted the contact out of my contact list and favorites list. I turned off imessage and turned it back on. I then did a reset on the device, and it took care of it.

Re: Sending As iMessage Instead Of Text

gemz4the1 — Thu, 23 Jan 2014 00:01:00 GMT

I'll try that - thanks

Re: Sending As iMessage Instead Of Text

Anonymous — Thu, 23 Jan 2014 00:06:14 GMT

Also make sure you have her number just listed as mobile not Iphone

Re: Sending As iMessage Instead Of Text

gemz4the1 — Thu, 23 Jan 2014 00:09:17 GMT

Her number is saved as just mobile.

I tried the steps you previously mentioned, however they have not sorted this issue.

Thank you for trying

Re: Sending As iMessage Instead Of Text

Anonymous — Thu, 23 Jan 2014 00:11:39 GMT

This apparently works but you need to swap sims
Alright...found two ways...you can go to your apple account and unregister the iphone you switched and sometimes this works...if it doesn't here is step number 2. Take Sim card out of your new android phone and put it in your old iphone...now go into settings/messaging...turn off imessage...turn on SMS messaging. now take sim card out and put it back into android phone...wahla!!!!
It works...for those of you who do not know how to open sim card slot in iPhone....simple...take a paper clip and push it in the little hole.... for those of you who gave away your iphone....borrow one...you need at least an iphone 4 to do this.

Hope this help...appreciate any feedback to make sure fix is working.

Re: Sending As iMessage Instead Of Text

gemz4the1 — Thu, 23 Jan 2014 08:48:16 GMT

To update: I thought i'd give it some time. My mum got the email last night confirming that the old iPhone has been unregistered. I deleted my mum from my phone, reset my phone. When it turned back on I added my mum again and........still stupid blue contact!!! Still sending as an iMessage. I'll try your second option today.

Re: Sending As iMessage Instead Of Text

gemz4the1 — Thu, 23 Jan 2014 08:59:03 GMT

Also, I've just tried the following:

Sent a text from my mums new phone

I clicked reply - it came up as iMessage but after I sent it, it converted to a text. I thought YAY it's finally fixed.

However, when I deleted the thread and tried to start a new message, it converted straight back to iMessage again 😞

Re: Sending As iMessage Instead Of Text

gemz4the1 — Thu, 23 Jan 2014 09:50:39 GMT

I put my mums sim back in her phone - set the phone up from new, turned off imessages again. Still the same with my phone. I contacted Apple (as I read on another site that they need to remove the number from their server), Apple said they could not locate my mums number on their server. They said they are a bit baffled as me and my mum have done all of the things that were previously suggested. We were advised to wait a further 24 hours (as they sometimes take a while to update their system) and if the issue continues I have to contact them again.

So I'm still no further to a solution but at least I have ruled some options out

Re: Sending As iMessage Instead Of Text

Anonymous — Thu, 23 Jan 2014 10:15:00 GMT

Apparently changing Apple ID and password works according to Apple forums..

Also, you have to delete your email and iCloud accounts and reinstall them if you still have another Apple device like the iPad, because your old ID will still be 'attached' to it.

Re: Sending As iMessage Instead Of Text

Anonymous — Thu, 23 Jan 2014 10:38:07 GMT

Sorry to hear your still having the issue Gemz do let us know if it resolves after the 24 hours I think it will you have tried just about everything

Re: Sending As iMessage Instead Of Text

gemz4the1 — Thu, 23 Jan 2014 12:26:42 GMT

My mum doesn't have an iPad and my iPad uses my Apple account. My mum never used iCloud.

I'll try to change the passwords and see if that works.

Re: Sending As iMessage Instead Of Text

gemz4the1 — Thu, 23 Jan 2014 12:55:45 GMT

I have changed my mums Apple passwords and I have the same problem.

My mum texts me and it comes up received as a text message and when I go to reply it comes up to reply as an iMessage. Once I send it, then press it to send as a text message instead, then it will send. That is ok. But then when I delete the message thread and go to send a message again it comes up blue and tries to send as an iMessage again 😞

Re: Sending As iMessage Instead Of Text

Anonymous — Thu, 23 Jan 2014 13:00:22 GMT

I think your going to have to wait the 24 hours Gemz

Re: Sending As iMessage Instead Of Text

gemz4the1 — Thu, 23 Jan 2014 13:10:34 GMT

@Anonymous wrote:
I think your going to have to wait the 24 hours Gemz

I know 😞