topic Re: noise in Apple

noise

Anonymous — Thu, 16 Jan 2014 15:16:46 GMT

please,i need a help,when i make a call my phone is making noise like a fax,don,t know what to do

Re: noise

Anonymous — Thu, 16 Jan 2014 15:23:06 GMT

Hi.

Are you sure the number your ringing is not a fax number ?

Does this happen on all outgoing calls ?

Try a reset

Press the top button and home button together until the apple logo appears and let go.
After the reset check if the issue is still there.

Re: noise

MI5 — Thu, 16 Jan 2014 15:23:20 GMT

Are you dialing a fax machine?

Re: noise

Anonymous — Thu, 16 Jan 2014 15:25:03 GMT

Ensure your mast status is ok.

http://status.o2.co.uk

Just to add if it carries on then an apple appointment may be necessary.

http://concierge.apple.com/reservation/gb/en/techsupport/

Re: noise

Anonymous — Thu, 16 Jan 2014 15:38:00 GMT

i am calling from iphone to another mobile phone and they can,t hear me because is a strong noise but i can hear them

Re: noise

gemz4the1 — Thu, 16 Jan 2014 15:39:22 GMT

@Anonymous wrote:
i am calling from iphone to another mobile phone and they can,t hear me because is a strong noise but i can hear them

Have you tried calling a different number as it may be a problem with the other persons phone.

Re: noise

Anonymous — Thu, 16 Jan 2014 15:41:17 GMT

Have you tried the reset ?

Please answer the other questions in my first reply.

Re: noise

Anonymous — Thu, 16 Jan 2014 15:42:39 GMT

no,from iphone to mobile phone

Re: noise

Anonymous — Thu, 16 Jan 2014 15:44:51 GMT

yes sometimes is making noise ,sometimes not,especial when i am home

Re: noise

Anonymous — Thu, 16 Jan 2014 15:46:51 GMT

If your mast status is ok then Ensure the speaker grills are clean on the iPhone and if they are fine then have the iPhone looked at at an apple store using my link.

Re: noise

Anonymous — Thu, 16 Jan 2014 15:46:51 GMT

yes i,ve done the reset and nothing,same

Re: noise

Anonymous — Thu, 16 Jan 2014 15:47:54 GMT

If you've followed the other steps then see apple.

Re: noise

Anonymous — Thu, 16 Jan 2014 15:49:14 GMT

what link

Re: noise

Anonymous — Thu, 16 Jan 2014 15:50:31 GMT

Oh one more thing. You could have your SIM card replaced at any O2 store just to rule out the SIM card at fault.

Re: noise

Anonymous — Thu, 16 Jan 2014 15:51:03 GMT

ok,thank u

Re: noise

Anonymous — Thu, 16 Jan 2014 15:51:13 GMT

http://concierge.apple.com/reservation/gb/en/techsupport/

Re: noise

MI5 — Thu, 16 Jan 2014 18:53:24 GMT

Are you in the Warrington/Northwich/Macclesfied area at all?
Other noise issues are been reported around the SK11 postcode area.

Re: noise

Anonymous — Tue, 28 Jan 2014 17:59:14 GMT

Yes there are noise probs here in ST13 area too, like clinking bottles or pinging elastic bands, I've seen over 60 comments on FB, and O2 keep saying it's not them, do a reset, check the mast, bla bla bla, sort it out before you lose customers!!

Re: noise

perksie — Tue, 28 Jan 2014 23:12:07 GMT

@Anonymous wrote:
Yes there are noise probs here in ST13 area too, like clinking bottles or pinging elastic bands, I've seen over 60 comments on FB, and O2 keep saying it's not them, do a reset, check the mast, bla bla bla, sort it out before you lose customers!!

O2 are not going to respond to that, if you have a problem you should report it to O2.

This is a customer forum.