topic Re: Dead pixel in Apple

Dead pixel

Anonymous — Wed, 20 Nov 2013 16:28:57 GMT

Hi all
I have mentioned yesterday that I have a dead pixel on my 5s screen 😞
I have booked an app with someone from the Genius Bar for Monday
The question is, if the apple store replaces my phone what will happen to the one I have now?
I am on refresh so I'm paying for the phone separately
Obviously each phone has a different serial no and IMEI so would I have to pay O2 for the phone in full?
And what about my number?
Cheers guys!

Re: Dead pixel

adamtemp64 — Wed, 20 Nov 2013 16:37:03 GMT

apple should update there database but once you return ring 202 and adsvise them you have had a warranty replacement from apple an they will change imei associated . shoulld cause no issues.

Re: Dead pixel

Anonymous — Wed, 20 Nov 2013 16:43:50 GMT

Thank you very much
Will update after my visit to the Apple store

Re: Dead pixel

MI5 — Wed, 20 Nov 2013 18:19:35 GMT

@Anonymous wrote:

And what about my number?

Your number is on your SIM card which you will keep.

Re: Dead pixel

Anonymous — Wed, 20 Nov 2013 19:40:27 GMT

lol true that

what I was wondering was if the simcard will be active or not

Re: Dead pixel

MI5 — Wed, 20 Nov 2013 19:50:49 GMT

No, you won't need or get a new sim card - you just put yours in the new phone

Re: Dead pixel

Anonymous — Wed, 20 Nov 2013 22:09:51 GMT

thanks again MI5

as I say: it takes skills to be a brunette and act like a blonde

Re: Dead pixel

MI5 — Wed, 20 Nov 2013 22:11:20 GMT

I know a joke about that - but I'll save it for another day

Re: Dead pixel

Anonymous — Wed, 20 Nov 2013 22:16:19 GMT

I can be really dopey sometimes

do you know how long it takes to have a pic approved?

uploaded one couple of days ago to set as my avatar

cheers

Re: Dead pixel

Anonymous — Wed, 20 Nov 2013 22:16:51 GMT

@Anonymous wrote:
Hi all
I have mentioned yesterday that I have a dead pixel on my 5s screen 😞
I have booked an app with someone from the Genius Bar for Monday
The question is, if the apple store replaces my phone what will happen to the one I have now?
I am on refresh so I'm paying for the phone separately
Obviously each phone has a different serial no and IMEI so would I have to pay O2 for the phone in full?
And what about my number?
Cheers guys!

Also. If you have insurance on your iPhone (whether from O2 or some other place) contact them to advise that you have had your iPhone replaced and provide them with the new serial/IMEI numbers so that they can update your details.

Re: Dead pixel

Anonymous — Wed, 20 Nov 2013 22:20:06 GMT

@Fatboy

cheers

gonna insure with my bank soon

gonna do it after Monday just in case I will get a replacement

Re: Dead pixel

MI5 — Wed, 20 Nov 2013 22:20:10 GMT

@Anonymous wrote:
do you know how long it takes to have a pic approved?
uploaded one couple of days ago to set as my avatar
cheers

I don't think they ever do approve them.

Just load a picture into a thread and then you can chose it from your gallery images for your avatar.

Re: Dead pixel

Anonymous — Wed, 20 Nov 2013 22:21:50 GMT

shall I start a new thread then?

how do delete it afterwards?

Re: Dead pixel

MI5 — Wed, 20 Nov 2013 22:23:20 GMT

Either here or in Off topic. You can edit and delete the pic afterwards.

Re: Dead pixel

Anonymous — Wed, 20 Nov 2013 22:30:56 GMT

ok how can i detele the thread now please??

Re: Dead pixel

Anonymous — Wed, 20 Nov 2013 22:34:25 GMT

@Anonymous wrote:
ok how can i detele the thread now please??

You can't as far as I know Adrian.

Re: Dead pixel

Anonymous — Wed, 20 Nov 2013 22:36:55 GMT

Its Adrianna lol thanks anyway

Re: Dead pixel

Anonymous — Wed, 20 Nov 2013 22:38:52 GMT

@Anonymous wrote:
Its Adrianna lol thanks anyway

Whoops

Re: Dead pixel

MI5 — Wed, 20 Nov 2013 22:39:40 GMT

Click on edit then delete the photo.

Re: Dead pixel

Anonymous — Wed, 20 Nov 2013 22:42:02 GMT

Done! Pffffff

so blonde tonight haha