topic Re: HUGE data downloads at midnight in Apple

HUGE data downloads at midnight

Anonymous — Tue, 29 Oct 2013 13:38:06 GMT

for the last two months every night at around 2230-2300 my account is updated with the data usage for the day - for the last month this has ranged from 1-7584kb, however; at the stroke of midnight there is a second update for much larger amounts - from 5,026-287,000 meaning I've torn though my 1GB (500mb allowance and 500mb bolt-on) in three and six days respectively!

i've been advised all the usual bumph from O2; delete apps that might use a lot of data, close them down instead of running them in the background, turn of location services. But my actual usage patterns have not changed. I never did these before and never used this much data so I'm not sure it's that but have dutifully done these things to limited effect.

One super-helpful guy in-store looked into it and suggested it was an Apple glitch and that downloading the new OS would help but it hasn't unfortunately.

Actually on one day I deleted every single app in order to clear space on my phone to download the new OS and still managed to use 30,000kb!

Anyway has anyone experienced this/got any ideas how to fix it?

Re: HUGE data downloads at midnight

MI5 — Tue, 29 Oct 2013 13:39:41 GMT

All days data is recorded at midnight it's not been used at midnight......

Re: HUGE data downloads at midnight

adamtemp64 — Tue, 29 Oct 2013 13:44:38 GMT

look in ios7 settings > mobile/ cellular to see what is actually using the data

You get 2 figures a day 1 is upload data and usually the smaller and 1 for download that is the big one.

Re: HUGE data downloads at midnight

MI5 — Tue, 29 Oct 2013 13:46:29 GMT

and turn off mobile data so the phone does not default to it when asleep and wifi turns off.

Re: HUGE data downloads at midnight

Anonymous — Tue, 29 Oct 2013 13:56:44 GMT

i'm not suggesting i'm using the data at midnight (i'm usually fast asleep!) - I'm curious as to why the data is being posted to my account twice.

also why my phone-usage habits have not changed but the rate the data is being used up has changed DRASTICALLY!

before I added the 500mb bolt on I'd go over my allowance every few months. since I added the extra 500mb I've used it all up in mere days!

Re: HUGE data downloads at midnight

Anonymous — Tue, 29 Oct 2013 13:58:25 GMT

at last a poss explanation of the two data-amounts showing per day! Though the guy instore thought this was not regular. you'd hope he'd know but :-S

But it doesn't explain why my phone-usage habits have not changed but the rate the data is being used up has changed DRASTICALLY!

before I added the 500mb bolt on I'd go over my allowance every few months. since I added the extra 500mb I've used it all up in mere days!

Re: HUGE data downloads at midnight

Anonymous — Tue, 29 Oct 2013 13:59:36 GMT

not sure where I'd find the mobile data option on my phone ... could you tell me and I'll give it a try

Re: HUGE data downloads at midnight

adamtemp64 — Tue, 29 Oct 2013 14:04:06 GMT

settings> mobile / cellular all data options are there in ios7

Re: HUGE data downloads at midnight

MI5 — Tue, 29 Oct 2013 14:05:14 GMT

http://ios.wonderhowto.com/how-to/monitor-app-data-usage-ios-7-disable-data-hungry-apps-from-sucking-up-your-money-0147394/

Re: HUGE data downloads at midnight

Anonymous — Tue, 29 Oct 2013 14:10:27 GMT

i'm really running on minimum apps having had to delete everything to update the operating system.

also I'm not using any apps I wasn't using previously when 500mb was usually enough per month. i actualy think i'm using the apps less then I was too as it's busier at work now!

Re: HUGE data downloads at midnight

Anonymous — Tue, 29 Oct 2013 14:20:57 GMT

Have you spoken to O2 Customer Services on 202. They will try and clarify the data usage and if any error has occurred they will reset your data allowance accordingly.

A useful app called Onavo also helps suggest what's being used and also compresses data usage.

Re: HUGE data downloads at midnight

Anonymous — Tue, 29 Oct 2013 22:32:00 GMT

Go into Settings/About, scroll down to Diagnostic & Usage.

Can you tell me if "Automatically Send" is ticked?

If this option is ticked, your iPhone will automatically send daily diagnostic and usage date to Apple.

I cannot see this using anywhere near the data amount you've mentioned though.

If Automatically Send is ticked, could you tick the "Don't Send" option and see if it helps or solves your issue.

topic Re: ***HUGE data downloads at midnight*** in Apple

***HUGE data downloads at midnight***

Re: ***HUGE data downloads at midnight***

Re: ***HUGE data downloads at midnight***

Re: HUGE data downloads at midnight

Re: ***HUGE data downloads at midnight***

Re: ***HUGE data downloads at midnight***

Re: HUGE data downloads at midnight

Re: HUGE data downloads at midnight

Re: HUGE data downloads at midnight

Re: HUGE data downloads at midnight

Re: ***HUGE data downloads at midnight***

Re: ***HUGE data downloads at midnight***

topic Re: HUGE data downloads at midnight in Apple

HUGE data downloads at midnight

Re: HUGE data downloads at midnight

Re: HUGE data downloads at midnight

Re: HUGE data downloads at midnight

Re: HUGE data downloads at midnight

Re: HUGE data downloads at midnight

Re: HUGE data downloads at midnight