https://community.o2.co.uk/t5/Apple/problems-with-phone-after-transferring-number/m-p/555854#M114094 <P>i am after some advice please. i have recently acquired an iphone 5 and transferred my old number over from vodafone. the number transferred 2 days ago and i am having problems receiving phone calls and texts. i get phone calls from some people but not others and texts from some and not others. the people who cannot get hold of me have the message saying,"you have dialled an incorect number" which they havent. i have rebooted the phone, taking the sim card out and put it in again. I am able to text and phone. i have contacted apple who said that my mobile provider need to "reprovision the account on their system"</P><P>help !</P> Thu, 24 Oct 2013 21:19:59 GMT Anonymous 2013-10-24T21:19:59Z https://community.o2.co.uk/t5/Apple/problems-with-phone-after-transferring-number/m-p/555854#M114094 <P>i am after some advice please. i have recently acquired an iphone 5 and transferred my old number over from vodafone. the number transferred 2 days ago and i am having problems receiving phone calls and texts. i get phone calls from some people but not others and texts from some and not others. the people who cannot get hold of me have the message saying,"you have dialled an incorect number" which they havent. i have rebooted the phone, taking the sim card out and put it in again. I am able to text and phone. i have contacted apple who said that my mobile provider need to "reprovision the account on their system"</P><P>help !</P> Thu, 24 Oct 2013 21:19:59 GMT https://community.o2.co.uk/t5/Apple/problems-with-phone-after-transferring-number/m-p/555854#M114094 Anonymous 2013-10-24T21:19:59Z https://community.o2.co.uk/t5/Apple/problems-with-phone-after-transferring-number/m-p/555858#M114095 <P>It will be too late to do anything about it tonight, but call Customer Services on 202 from your mobile in the morning and explain your problem to them. Don't try to do this through Live Chat. It's unlikely that they would be able to help.</P> Thu, 24 Oct 2013 21:24:51 GMT https://community.o2.co.uk/t5/Apple/problems-with-phone-after-transferring-number/m-p/555858#M114095 Bambino 2013-10-24T21:24:51Z https://community.o2.co.uk/t5/Apple/problems-with-phone-after-transferring-number/m-p/555864#M114096 thanks. I Thu, 24 Oct 2013 21:52:37 GMT https://community.o2.co.uk/t5/Apple/problems-with-phone-after-transferring-number/m-p/555864#M114096 Anonymous 2013-10-24T21:52:37Z https://community.o2.co.uk/t5/Apple/problems-with-phone-after-transferring-number/m-p/555866#M114097 <P>Good luck. Please come back and let us know how you got on. Hope you get it resolved.</P> Thu, 24 Oct 2013 22:02:04 GMT https://community.o2.co.uk/t5/Apple/problems-with-phone-after-transferring-number/m-p/555866#M114097 Bambino 2013-10-24T22:02:04Z https://community.o2.co.uk/t5/Apple/problems-with-phone-after-transferring-number/m-p/555870#M114098 I think it may be a imessage issue. on the imessage section it says "waiting to activate" ?? Thu, 24 Oct 2013 22:12:15 GMT https://community.o2.co.uk/t5/Apple/problems-with-phone-after-transferring-number/m-p/555870#M114098 Anonymous 2013-10-24T22:12:15Z https://community.o2.co.uk/t5/Apple/problems-with-phone-after-transferring-number/m-p/555896#M114103 This may help.<BR /><BR /><A target="_blank" href="http://support.apple.com/kb/ts4268">http://support.apple.com/kb/ts4268</A><BR /> Fri, 25 Oct 2013 05:47:27 GMT https://community.o2.co.uk/t5/Apple/problems-with-phone-after-transferring-number/m-p/555896#M114103 Anonymous 2013-10-25T05:47:27Z