topic Re: No Service in Apple

No Service

Amb3r — Fri, 04 Oct 2013 10:10:19 GMT

Hello,

I can't make or receive calls and messages for 2 days now. Is the network down or is it a problem with my phone?

Re: No Service

jonsie — Fri, 04 Oct 2013 10:16:19 GMT

Check here: O2 Service Status

Clean simcard and reboot phone.

Re: No Service

Amb3r — Fri, 04 Oct 2013 10:46:28 GMT

That helped, thanks a lot

Re: No Service

jonsie — Fri, 04 Oct 2013 10:49:34 GMT

Glad you got it sorted

Re: No Service

Anonymous — Fri, 04 Oct 2013 12:06:25 GMT

Again, no service with iphone reception, there's a mast 1/4 mile from my home in Sheffield 12 and I can't even get a stable signal, connects then drops, connects downloads then disconnects again. i normally just put up with this and don't complain but the times this has happened in the last month is now in double figures.

Re: No Service

Anonymous — Fri, 04 Oct 2013 12:11:38 GMT

If your not locked into a contract then possibly look at alternative networks that give you a stable signal.

Re: No Service

jonsie — Fri, 04 Oct 2013 12:11:40 GMT

The status page is still showing a mast problem in the area. At least they are aware of it so fingers crossed they sort it asap for you.

Re: No Service

Anonymous — Fri, 04 Oct 2013 12:36:30 GMT

Think I did this wrong & posted in wrong area...apologies it's my first post...driven by frustration:smileysad:

Re: No Service

MI5 — Fri, 04 Oct 2013 13:30:57 GMT

There is quite a lot of work going on with the network at the moment... We all have to be patient and hopefully it will be all worth it in the end....

Re: No Service

Anonymous — Wed, 09 Oct 2013 18:39:11 GMT

Well that's ok if you're getting the service you paid for. I'm not. On average I have 3 days a week where I cannot download items or send emails. That's no way to give customer service.....or is it that all energy and priority is being given to 4G and the rest if us can go whistle. I for one will be walking to a more interested provider when my contract is up. 😞

Re: No Service

Bambino — Wed, 09 Oct 2013 18:45:46 GMT

When your contract is up you're free to go to any provider you choose. O2 offer no loyalty incentives any more, so you can go where you like. The only thing you should be concerned with is the strength of coverage you get from any particular provider, and how much it will cost you, and probably in that order.

Re: No Service

perksie — Wed, 09 Oct 2013 19:23:57 GMT

There is work being done in the S12 area in the next few days, hopefully it will improve.

4G is not pushing 2G and 3G to one side, improvements are being rolled out together.