topic Re: mobile upgrade code in Apple

mobile upgrade code

mac3187 — Thu, 03 Oct 2013 15:40:39 GMT

Come on O2. I have been waiting 30 - 40 mins twice on your customer services number for someone to be able to text me the mobile upgrade verification code. First time I got cut off, second time got bored, can't even get the number to be sent through my o2 homepage on the internet....what gives ? Get someone to call me on my phone..... they know the number and I can see that the upgrade is waiting to go on my o2 homepage..... frustrated.

Re: mobile upgrade code

Anonymous — Thu, 03 Oct 2013 16:08:41 GMT

Hi.

We are all customers too.

The network has had issues today so try to be patient.

Or try live chat.

http://www.o2.co.uk/mobile/contactus

Re: mobile upgrade code

perksie — Thu, 03 Oct 2013 16:09:17 GMT

O2 cannot identitfy you from a forum post and it would be an enormous security breach if they could.